Failure Is Not An Option

Too many CIOs have been able to get by on the basis of managing the technology black box -- and CEOs and CFOs have been complicit in allowing these same CIOs the freedom to do what they want within tightly controlled budgets, not wanting to sully their hands with "all that technology stuff." But those days are rapidly coming to an end. The technology genie is out of the bottle; today's business unit leaders are more dependent on technology than ever before, and they are also much more tech-savvy.