Opinion

Hang up on Verizon

After suffering 3 outages of its 4G network in December, Verizon now wants to charge $2 to pay bills online. Customer pressure stopped Bank of America from charging outrageous fees; let's do the same to Verizon.rnrn
    Related:
  • Carriers
  • Mobile
  • Small and Medium Business
San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.