So we now know that Apple without Steve Jobs produces half-baked products, clumsy messaging and complex apps. The company must still prove that it can deliver ground-breaking innovation best described by Jobs: \u201cA lot of times, people don\u2019t know what they want until you show it to them.\u201d\n\tBut there\u2019s a more ominous issue looming: lack of trust.\n\tApple announced version iOS 5.1 yesterday, and so I dutifully upgraded my iPhone 4S. Lo and behold, my iPhone 4S miraculously sprouted 4G chipsets and began connecting to AT&T\u2019s super-fast LTE network \u2013 just like the new iPad. At least, that\u2019s what I saw across the top bar, 4G instead of 3G.\n\tBefore anyone gets too excited, it\u2019s probably just a bug. Or perhaps AT&T has finally convinced Apple to cave in and mislead consumers into thinking AT&T's HSPA+ data network is 4G, which it really isn't; AT&T has been changing the indicator to 4G on other phones. The iPhone 4S does not support 4G, confirms Kyle Wiens of iFixit, whose team cracks open and looks at the components of nearly every popular tech gadget on the market.\n\tBut is it just a bug? Apple consumers thinking their iPhone 4S is now 4G capable is a convenient mistake.\n\tTruth is, people trusted Steve Jobs even when he was wrong. They sided with him during his tirade against the media for the antenna problems with the iPhone 4, dubbed Antennagate. They spew hateful comments whenever anyone criticizes him.\n\tWhy? Because Jobs earned their trust. During major Apple events, Jobs would always speak truthfully to consumers. He\u2019d explain reasons why Apple did certain things.\n\tYet the same truthful speaking didn\u2019t show up when Apple unveiled the new iPad yesterday. Apple called it \u201cthe new iPad,\u201d and everyone was left wondering why. The question hung over the entire event.\n\tWhether or not the move away from model numbers is good or bad doesn\u2019t really matter. We needed an explanation, someone like Jobs to tell us, \u201cTechnology products have relied on crazy model numbers. It\u2019s confusing. So we at Apple decided to make things simple. This is the new iPad.\u201d\n\tTrust is built in this way.\n\tWhile the visible 4G bug might just be a technical mistake, not a conspiracy theorist\u2019s marketing ploy, it doesn\u2019t bode well for Apple in the post-Jobs era. Apple must earn consumer trust all over again.