How BYOD Will Affect Your Staffing

Consumerization of IT has rocked the usual mode of operation for many IT departments.  Because technical knowledge doesn’t reside solely with the IT department, processes are being developed to connect IT and other departments.  New job positions are being created to handle the opportunities and challenges that this trend brings.  Following are three new titles we’re seeing pop up in companies everywhere due to the consumerization of IT movement.

Enterprise Architects

The BYOD trend often creates a work environment where the entirety of work is not done in-house but rather a combination of internal and external work split between employees in the office and those working from home.  Enterprise Architects are responsible for taking this fragmented situation and putting technology systems in place to create a cohesive whole.  

Enterprise Architects not only manage fragmented employee structures, but fragmented technology.  More and more often, cloud and local storage systems are merging into hybrid cloud structures.  Before cloud computing can even be put in place, solid virtualization management processes must already exist.  Enterprise Architects dedicated to managing cloud storage will save time and money for any business.

Mobility Managers

Companies will soon recognize that they need someone to manage the BYOD initiative, which will become increasingly important to maintain employees.  Mobility Managers won’t just be setting up devices for users.  Rather, they will be educating users on best practices (especially to cover security issues), creating mobile solutions for business processes, recommending effective applications and managing the cost of mobile devices.  Also, if mobility managers decide to incorporate Mobile Device Management (MDM) software, the responsibility of this implementation would fall to them, as well.

User Experience Designers

The consumerization of IT is driven by the end user.  User Experience Designers manage the interactions between a user and a system, virtual or physical, designed to meet user needs and goals while also satisfying systems requirements and organizational objectives.  A User Experience Designer:

• Designs user interface that feels organic to the user
• Creates a unique experience for the user beyond the computer screen
• Recognizes that the user experience has to not only be usable, but easy, trustworthy, and valuable
• Finds the sweet spot between a users’ needs and the goals of the company

A User Experience Designer should act as a liaison between multiple departments. 

Communication is essential between all employees.  Internal communication systems like Yammer, which we use in my company, allow employees to easily communicate with each other about technology, issues, etc.

These are just a few of the new positions we’ll see showing up in companies due to the BYOD trend. Have you seen others? Let me know!