Metrics Misuse

When the evidence is consistent with the explanation you prefer, you're on dangerous ground. Consistency isn't proof, but it can feel like it, leading you to ignore other explanations that are just as likely.
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Bob Lewis is a senior management and IT consultant, focusing on IT and business organizational effectiveness, strategy-to-action planning, and business/IT integration. And yes, of course, he is Digital. He can also be found on his blog, Keep the Joint Running.