Forrester for CIOs

Don’t Think BPM And Customer Experience Are Your Problem? Think Again

Development leaders! Project leaders and business analysts! Application & solution architects! Want to move forward on your Business Technology (BT) journey and be viewed by your business stakeholders as a valuable team member? Take a tip from last week's Forums held in Boston. Embrace Business Process Management (BPM) and Customer Experience. Don't ignore them, embrace them. Why? They're essential to helping you achieve your business outcomes.