Opinion

Thousands Complained to FTC About Fake Yelp Reviews

The thousands of complaints received by the FTC since 2008 represent another good reason why consumers shouldn't believe everything they read in online reviews, according to CIO.com blogger Bill Snyder.
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San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.