New BlackBerry Chief’s Open Letter is Same Old Song and Dance

BlackBerry's new chief penned an open letter to the company's users, urging them to keep the faith. But CIO.com's Al Sacco says Chen needs to put his money where his pen is.
Al Sacco was a journalist, blogger and editor who covers the fast-paced mobile beat for CIO.com and IDG Enterprise, with a focus on wearable tech, smartphones and tablet PCs. Al managed CIO.com writers and contributors, covered news, and shared insightful expert analysis of key industry happenings. He also wrote a wide variety of tutorials and how-tos to help readers get the most out of their gadgets, and regularly offered up recommendations on software for a number of mobile platforms. Al resides in Boston and is a passionate reader, traveler, beer lover, film buff and Red Sox fan.