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For BMC, internal IT is its own best customer

BMC’s shift to vetting its software on the front lines of its own IT department has been a game changer for improving customer experience, says CIO Scott Crowder.


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How IT can improve the employee experience

Employee experience is as vital as customer experience — but remains an IT afterthought. Here’s how to shift your focus and provide employees with the internal IT experience they deserve.


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Women in tech statistics: The hard truths of an uphill battle

Despite national conversations about gender diversity in tech, women are still underrepresented, underpaid and often discriminated against in the tech industry, numbers show.


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The stretch assignment: A CIO's path to burnishing business cred

Transformational projects, culture change, new roles and emerging technologies helped IT leaders from Equinix, Procter & Gamble, 84 Lumber and BP earn credibility from the business.


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AI, automation emerge as critical tools for cybersecurity

Organizations find new ways to relieve some of the burden on security teams while shoring up defenses.


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5 hot infrastructure and operations trends — and 4 going cold

When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.


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Avnet IT sheds operations legacy to support business transformation

Max Chan, CIO of Avnet, is changing IT to support the $19 billion global company’s transformation from a distribution business into an IoT solutions provider.


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Tech Resume Library: 11 downloadable templates for IT pros

A well-crafted resume will attract recruiters, HR pros and hiring managers, but getting it just right is a daunting task. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional...


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At Barings, IT culture change pays dividends

Sometimes enterprise require a culture shake-up — or at least a culture harmonization, as Barings CIO Andy Lennon learned when he accepted the challenge of unifying up 5 organizations under on tech umbrella.


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7 common IT mistakes that can spark future success

Failing up: IT pros share hard-earned lessons of early-career stumbles that paved the way to long-term career success.


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Welcome to Insider Pro

For more than 50 years, IDG has earned the trust of its readers with authoritative coverage of the technology industry. Insider Pro is the natural evolution of the insightful coverage our publications have produced for decades.


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How to avoid collaboration burnout

While collaboration tools are pervasive in the enterprise, practices for smartly managing the flow of information created by and in them is not. As a result, these tools often lead to overload and burnout.


Google offers IBM AS/400 apps new home in its cloud

Search giant follows Microsoft in offering route to legacy workload modernization via new Power Systems service in Google Cloud Platform.


Not dead yet: Windows Server 2008 users have options

With support for Windows Server 2008 ending, there’s still time to examine alternatives to upgrading.


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7 traits of successful enterprise architects

In an age of digital transformation, businesses need someone who can plan and build a forward-looking systems infrastructure. Here's how to find that elusive expert.