Exciting mobile apps such as Pandora, Yelp and Hailo along with features running on smartphones and tablets have disrupted entire industries. The old ways of serving customers and bridging supply and demand are being upended by the more efficient one-two punch of digital and mobile. Smart companies are joining the movement rather than resisting -- they're disrupting themselves!
Tom Kaneshige has been covering business and technology in Silicon Valley for two decades. As senior online writer at CIO.com, Tom covers Silicon Valley culture, BYOD and consumer tech in the enterprise.