The conversation can’t be limited to the top of the org chart, though. Successful analytics requires “relentless communication” about use cases as well as the importance of training, O’Keefe says.
As you do this, Buntrock says, you’ll “add a lens” that lets you tap the expertise of your workforce. Doing so will “raise maturity” about analytics themes and projects, he adds, which will help support data discovery as well the operations that benefit from such discovery.
But be warned, says Lisa Khorey of the University of Pittsburgh Medical Center (UPMC): Don’t measure something if your organization will be too afraid to act on it.
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