In the last two years, the focus for manufacturing operations in the consumer packaged goods (CPG) sector has rapidly shifted from overall efficiency towards agility and resilience.\n\nHistorically, the goal of digital investments has been to maintain and improve cost control. And even when supply chains became global, further increasing the risk of disruptions, manufacturers protected plants from variability with inventory so they could continue to focus on efficiency. However, the pandemic fundamentally challenged this way of working. The speed at which it was able to disrupt global supply chains has been an unprecedented stress test, and one that we are still in the midst of.\n\nLast year, a World Economic Forum report identified four permanent shifts of focus that have come from businesses dealing with demand uncertainty and disruptions.\n\nEnabling agility through digital twins\n\nBuilt with real-time operational data, digital twins can help understand what the plant is \u201ccapable-to-promise\u201d by providing real-time situational awareness via edge-to-enterprise visibility. What\u2019s more, the digital twin provides the foundation for AI and predictive analytics to provide powerful insights that empower workers to optimize processes and throughput.\n\nTo respond effectively to supply chain disruptions that are occurring on almost a daily basis, capabilities like advanced planning and scheduling can align the plant with supply chain planning to quickly adapt to fast-changing situations.\n\nImproving the plant-to-supply chain linkage gives the business more options to respond by looking holistically across the \u201csource-make-deliver\u201d processes.\n\nEnabling agility through connected workers\n\nA connected business, with access to information anywhere and at any time, increases agility and enables manufacturers to respond to the challenge of today\u2019s dynamic markets. \n\nCoupled with knowledgeable and empowered workers \u2013 who are the ultimate drivers of continuous improvement and resilience \u2013 businesses can really push the boundaries of their agility. Indeed, a key factor for future manufacturing operations improvements is the collaboration of people and systems.\n\nDigital transformation makes information more accessible to employees, connecting them to plant processes, data, and systems as well as other workers across functional domains and functions, developing a living repository of staff knowledge and experience.\n\nCargill\u2019s CIO, for example, talked about how the company\u2019s organizational walls came down, and subject matter experts rose up in response to the early days of the pandemic. Effectively the right people came together, he says, adding that he was pleasantly surprised that such a large company could be so agile.\n\nTowards true agility\n\nBusinesses cannot control incidents that occur across the wider supply chain, but having agility and resilience allows them to adapt quickly. By taking steps to improve yours today, you\u2019ll be well positioned to make the right decisions when issues occur, as well as gather data around long-term trends and patterns that will set you up to be even more agile and resilient in the future.\n\nTechnology providers are here to offer guidance and have the tools to help CPG manufacturers along their digital transformation journeys. A trusted provider can help you discover how digital transformation could improve your business\u2019 agility and resilience, and help you to become better prepared to navigate today\u2019s changeable manufacturing supply chain landscape.\n\nDiscover how AVEVA can transform your manufacturing operations here.