Microsoft Teams: What to expect if your company switches

Microsoft's new chat app tries to be the free alternative to HipChat, Slack and others.

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Rob Schultz

Microsoft Teams may be the new chat application that you don’t even know you’re going to use. Beginning Tuesday, businesses who subscribe to Office 365 have access to Teams, Microsoft's free app addressing the rise of real-time chat for interoffice communication. At any minute, you could get an email saying your office is moving to this app. We spent some time using it so you'll know what to expect.

Just what we needed, another chat app

You could say we've seen it all. In the last decade or so, PCWorld has moved from Yammer to GChat to HipChat to Slack, with occasional use of Skype, Google Hangouts and more.

Teams isn't entirely unfamiliar, as it incorporates a little bit of Yammer and a dash of Skype, plus Outlook and more. With any chat app, however, problems can crop up when no employee is quite sure which application to use for attaching or sharing files, creating meetings, or conducting ad-hoc video calls or collaborations.

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