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Truck maker Oshkosh drives decisions with data

The 104-year-old manufacturer of specialty trucks and military vehicles is leveraging data to optimize its business.


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6 'crackpot' technologies that might transform IT

Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.


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Tech Resume Library: 27 downloadable templates for IT pros

A well-crafted resume will attract recruiters, HR pros and hiring managers, but getting it just right is a daunting task. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional...


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Innovation vs. operations: A critical balancing act IT must master

The sweet spot between business innovation and operational excellence is elusive, but IT’s pandemic response has provided new skills and strategies for solving an age-old IT conundrum.


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5 lessons BofA’s tech chief learned from the pandemic

Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofA’s tech and ops chief reflects on lessons learned over the past 15 months.


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Allyship: Stepping up for a more inclusive IT

IT leaders seeking to make a difference on diversity must become better allies of marginalized groups in IT, a process that requires reflection and courage in assuring issues are addressed and voices are uplifted.


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The quest for end-to-end intelligent automation

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.


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4 tips to kickstart your agile practice

As we go from crisis to recovery in year two of COVID, it's time to reset your team's agile velocity. Here's how.


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Episode 3: You’ve Passed CIAM 101 – Now It’s Time to Automate

Episode 3: You’ve learned the basics of customer identity and access management (CIAM). And you’ve listened as experts from Okta explained the CIAM Maturity Curve, which helps organizations determine where they fall on the...


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7 IT governance myths

Are flawed beliefs damaging your IT organization’s governance framework? Here’s a rundown of common fallacies that should be immediately rooted out.


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New US CIO appointments, May 2021

Congratulations to these “movers and shakers” recently hired or promoted into a new chief information officer role.


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7 pitfalls that undermine DevOps success

IT leaders seeking faster delivery of apps and services are increasingly turning to DevOps. But blending development and operations is tricky business.


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San Jose Sharks build fan engagement with analytics

Seeking better insight into its marketing efforts, the NHL hockey team is breaking down data silos between business functions and leveraging data in new ways to maximize fan revenue.


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Ready for the hybrid workforce

Industry experts discuss how a hybrid workforce offers potential benefits for both workers and enterprises, but also comes with new security risks.


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Signet adds virtual facet to jewelry sales in pandemic play

Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.