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IDG Contributor Network

Building a data-driven culture for a sustainable tomorrow

How Brett Jenks and Rare built a global, data-driven culture to inspire community-led change and protect the most vulnerable ecosystems around the world.


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IDG Contributor Network

How AI/ML is helping to eradicate poverty

In 2015, the UN Member States adopted a 2030 Sustainable Global Agenda. 17 aggressive objectives were recognized, of which the elimination of poverty was at the top. Since the SGA was created, ongoing gatherings of some of the...


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9 reasons good employees leave — and how you can prevent it

Talent is your biggest asset, and while you’ll never eliminate employee turnover, the following strategies can help you keep your best.


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5 enterprise cloud strategy trends for 2019

Multi-cloud strategies are increasingly top of mind for innovation-seeking CIOs. Another growing trend: FinOps to manage cloud costs effectively.


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IDG Contributor Network

Asset Management: A pain pill or a nice-to-have?

How relevant is IT Asset Management (ITAM) in the cloud era? What are the biggest problems it solves?


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What it takes to provide best-in-class customer experience

By integrating marketing technology and customer contact center systems, companies get a 360-degree view of the customer experience (CX), allowing them to more easily improve it.


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IDG Contributor Network

5 ways to kick-start your platform strategy

Data-driven business models often rely on building platforms that bring users and suppliers together in mutually beneficial ways. However, attracting your first customers to a platform that has little to offer can be a stumbling block...


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4 hot digital transformation trends — and 4 going cold

Now considered essential to business success, digital transformations are redefining the business-IT relationship, reshaping technology portfolios, and revolutionizing how work gets done.


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United goes digital to ease overbooked-flight aggravation

The airline's Volunteer Solicitation Program leverages automation, data analytics, and gamification to boost customer satisfaction when flights are overbooked.


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9 effective team building activities to try this year

Whether you're trying to mend a broken team, make newcomers feel welcome or reward a high-performing team, finding the right team building activity is key. Here are 9 popular activities and why they work.


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7 tips for getting out of a bad vendor contract

When a seemingly sweet deal turns sour, it's time to prepare an exit strategy. Here’s how to preserve essential business operations, your vendor relationship and your job.


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How Salesforce’s Tableau acquisition will impact IT

The deal is good news for Salesforce.com users, less so for users of Tableau alone.


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IDG Contributor Network

Who will win the war for DMP?

The transition from brick and mortar retail to digital sales was a seismic change. Our data-driven world is on the verge of another, from CRM to data management platforms. Which platform will become the new industry standard?


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RPA is poised for a big business break-out

Robotic process automation is driving efficiency at enterprises such as State Auto, Berry Appleman & Leiden, American Fidelity Assurance and other companies.


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Beate Uhse aims to personalize the online sex shop

Once Germany’s largest erotic products retailer, Beate Uhse hopes to make a come-back with a privacy-sensitive approach to e-commerce personalization.