How Mastercard is preparing for contextual commerce

Your everyday devices will one day pay for goods and services themselves. Ed McLaughlin is fueling the payment processing platform to make this happen.

Ed McLaughlin foresees a future of frictionless commerce in which cars pay for gas and parking, video game systems order more games and printers order paper and ink. As Mastercard's president of operations and technology sees it, everyday devices equipped with sensors will increasingly make payments based on their surroundings.

"Every one of these connected devices is a commerce device," McLaughlin told from the sidelines of the CIO100 Symposium recently. "We see it just being woven into all of kinds of new experiences to make it easier and more convenient for consumers."

McLaughlin, who was promoted from CIO to president of operations and technology, and his team are gearing up for a time when processing payments via an internet of commerce mesh becomes the rule rather than the exception. He says Mastercard analyzes hard and soft trends to anticipate with what new devices or modes the company's payments platform should work. And then it game-plans for them.

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Plotting the future of payment services

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