10 IT automation mistakes to avoid

From RPA to DevOps, the upside of automation is an easy sell. But in practice automation can prove tricky if not tackled right.

10 IT automation mistakes to avoid
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From a practical standpoint, it’s hard to argue against automation. Enterprises can gain all kinds of efficiencies, save time and money, improve quality, and ultimately boost their financial results by automating processes that have previously been handled manually.

Automation can also be problematic, however, especially when companies deploy newer technologies such as robotic process automation (RPA) for business processes. Other automation efforts, including those related to DevOps, cloud automation, and IT service management (ITSM) and help desks, are not without challenges.

If done correctly, automation can live up to its promise in a big way. The key is knowing which IT automation mistakes to avoid. Here are some examples of errors that can hamper automation efforts.

Failing to define an automation strategy

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