Engen's Peter Du Plooy on balancing tech, people issues in the CIO job

The renowned tech leader opens up about how the African petroleum giant strives for operational excellence, customer service improvements and shareholder value.

Engen Petroleum trucks
Engen Petroleum

 Peter Du Plooy, CIO of Engen Petroleum, is responsible for IT service delivery across all operations within South Africa and sub-Saharan Africa, including those at retail sites, manufacturing plants, depots, regional offices and the head office in Cape Town. In nearly two decades as a leading IT executive he’s become recognized for his in-depth experience aligning technology with business, and his proactive approach to organisational responsiveness, developing skills and capacity while fostering innovation.

Du Plooy was awarded the Western Cape Computer Society CIO of the Year award in 2007. In 2015, he received the IITPSA President's Visionary CIO of the Year .

In this Q&A, Du Plooy discusses digital transformation, the role of the CIO, and IT service delivery for Engen’s operations across Africa.

How would you describe your role as CIO?

My role involves strategic leadership for all technology functions reporting through a centralised centre of excellence that uses a bi-modal service delivery model. From an operational perspective, I’m responsible for systems and services in the manufacturing plants and retail outlets in all international operations as well as core services for the divisions of the organisation. My role requires a balanced approach to technical and people matters to ensure best in class delivery with a focus on operational excellence, customer service improvements and shareholder value.

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