KiwiRail deploys Quintiq workforce planning and rostering system

Quintiq has announced its software has gone live at KiwiRail after a nine-week implementation.

KiwiRail is the largest rail transport operator in New Zealand, operating 800 freight services per week across the country. It moves around 4.5 billion net tonne kilometres of freight a year.

“Quintiq offers us an innovative technology that will support our planners in managing the unique constraints for our freight business,” says Ed Overy, KiwiRail CIO.

“We stand by our customer promise that we will deliver. The technology will enhance our capabilities in planning and rostering, thus ensuring that we live up to that promise,” says Overy, in a statement.

Photo by Divina Paredes

The technology will enhance our capabilities in planning and rosteringEd Overy, KiwiRail

Related reading: Inside the ICT transformation at KiwiRail

The Quintiq planning software will support KiwiRail’s workforce optimisation goals by equipping planners with the tools they need to make informed decisions in workforce planning and scheduling, as well as comply with occupational health and safety practices and processes.

Quintiq says the software will enable managers to proactively manage their teams and empower them to make customer-centric decisions that will improve service reliability and punctuality.

The state-owned rail service has 3,400 staff across New Zealand.

“It is exciting to be selected by KiwiRail as it cements our position as the leader in rail crew optimisation in the Australian and New Zealand market,” says Rob van Egmond, CEO Quintiq, Dassault Syst?mes.

“Together with KiwiRail, we will create a highly efficient and employee-centric workforce planning and rostering system that will improve employee and customer satisfaction.”

Quintiq says other users of its rail crew planning and optimisation technology include Sydney Trains DB Cargo, Green Cargo, Transport for London, Queensland Rail, and NTV, Italy’s first high-speed rail network.

Related reading: Leading through change: Ed Overy of KiwiRail shares lessons learned from recent ICT projects

Ed Overy of KiwiRail at the 2017 CIO100 event in Wellington.

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Copyright © 2017 IDG Communications, Inc.

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