How to get the best from impact sourcing in Africa

How can you get the best from a social-impact outsourcing arrangement while ensuring it really makes a difference to local communities?

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In a world where making a meaningful, positive societal impact is increasingly important not only to customers but to employees as well, impact sourcing is gaining ground in Africa. The question for enterprises is, how can they get the best from an impact sourcing arrangement while ensuring it really makes a difference to local communities?

Impact sourcing is a form of ethical outsourcing that seeks to recruit employees from economically disadvantaged countries or areas with a review to providing training and work to help lift them and their communities out of poverty.

As enterprises in developed countries face an increasingly difficult time finding technology talent, the number of tech-talent impact sourcing companies in Africa has grown. The most famous is Andela, supported in part by the Chan Zuckerberg Initiative, established and owned by Facebook founder Mark Zuckerberg and his wife Priscilla Chan. Facebook itself has got in on the game, employing impact workers to review content

 Other impact sourcing companies include Devcenter, Tunga – which opened its second office in Africa last month in Lagos -- and Samasource, which opened its second African office in Kampala in July, with the goal of "empowering its employees to help Uganda adopt Artificial Intelligence to transform business."

Africa offers impact sourcing opportunities

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