CIO Questionnaire: Mark Thompson, TUI Travel

Where were you born?
Jackmans Estate, Letchworth, Herts.

How many people work in your IT department?
120 across five divisions.

What is the size of your IT budget?
£20m per annum.

What percentage of annual turnover does IT represent?
Within Specialist & Activity, two per cent.

What is the basic structure of your IT department?
We have a number of central teams reporting directly to me:
- Project office running the strategic projects;
- Web development and data warehouse teams developing efficient solutions on shared platforms;
- Selling systems team managing the activities of key selling system suppliers.

I also have five heads of IT managing the specific requirements of each division.

Who have been the most influential people in your career?
My family, and Jon Baily – a colleague at Dell: the driving force behind developing and rolling out a global order management system in the face of political adversity.

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