The road less travelled

The sheer volume of data collected about every traveller means that the threat to transport data has become a key concern. Every time you swipe an Oyster card, check-in online for your flight or use your credit card to pay for the M6 toll road, nuggets of personal data are collected, stored and transmitted.

This volume of data and its multitude of touch-points make the transport sector one of the most complex environments for securing personal information.

The very nature of transport means that the data of every traveller is being collected on the move. Static defences simply don't work and its difficult to identify where a security problem exists as a result.

In most cases, not only is the data generated in transit, but those collecting the data won't have any prior knowledge of when or where they are going to receive it.

It arrives at the point a journey starts and finishes. People are also free to travel where they wish using any combination of transportation, so securing their journey data is made even more challenging when they move internationally between countries with different data protection laws.

Data collected by multiple transport organisations can easily be merged and extrapolated into meaningful information about personal trends and behaviours which other organisations, or individuals, can use for their own benefit. Today, even small bits of information about your journey are worth money.

Adding to this complexity, the transport sector is characterised by large facilities such as airports and road networks that are expensive to upgrade and therefore need to be made to work as hard as possible for their owners.

Automation is a key part of this because it increases the number of people that can use these facilities every day.

It also improves the customer experience and increases the information available to support decisions about how those facilities are used and what changes to make.

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