Which CIO industries are benefiting from the use of robotics | How CIOs can use robotics | How CIOs in transport, transportation, manufacturing and oil and gas are using robotics

As automation improves, more organisations are choosing to deploy robots within the industry to reduce costs and increase overall work productivity.

CIO 100organisations including Yodel, Northumbrian Water and Reed are currently experimenting with using robotics signalling the future of service work.

Indeed, CIOs have taken full advantage of robotics by helping to construct, inspect and operate within their organisations.

CIO UKlooks at which organisations are implementing robotics and which CIO industries are benefiting from the use of the technology. (See also: Which industries are benefitting from the use of VR)

Which industries are benefitting from the use of robotics: Healthcare

Clinical CIOs are finding difficulty in experimenting with digital technology, with strict IT budgets.

Healthcare industries are currently using robotics through the use of surgery to perform invasive procedures.

A surgeon would use a computer-controlled robot to assist them in certain surgical procedures. The robot would have the same motion as the surgeon allowing a greater precision and control over the patient.

The use of technology has seen robotics follow suit to Amazon's acting porters by transporting and delivering goods around healthcare Trusts.

South Glasgow University Hospital recently implemented 22 robots to help boost its patient services.

The robots would be signalled through a network of pick up points to help carry food, linen and medical equipment around the hospital.

Indeed, the technology has given clinical CIOs and hospital Trusts a realistic experience of the future in healthcare with the use of robotic surgery and robotic porters helping to achieve this.

Which industries are benefiting from the use of robotics: Food

CIOs today are exploring new ways of producing and manufacturing food.

Most recently the University of Lincoln has launched a government-funded project which will see the use of robotics in food manufacturing. The project will aim to replace industrial food preparation and focus on automating the handling, weighing and transporting of ingredients.

The robotics will make the food preparations advance in efficiency, quality and quantity in the production of the food products.

The robotics will make food production more efficient in the quality and quality of service while also reducing manual labour.

Food organisations Domino’s and Just East deliver food while also keeping orders at a consistent temperature when delivering to customers. It will see the robots fitted with camera and GPS to help navigate the automation technology.

As robots are being equipped for food packaging, sorting and distributing of goods, newer developments have seen Nestle and Pizza Hut use food automation to help take orders. It allows customers to place an order electronically with the robot processing the payment and then taking the order.

The digital technology has given CIOs a more realistic view of robotics and how it can reduce costs while also ensuring efficiency in production.

Which industries are benefitting from the use of robotics: Oil and gas

Oil and gas industries have seen the biggest impact from the use of robotics.

The digital technology has seen components such as pipes, columns and reactors being inspected by robotics to create a safer way of working.

The trend for robotics has been cited by a number of organisations with continual growth in the digital technology, and recently CIO UK spoke to IT Director Andrew Quail and how he is using robotics at to enable an efficient customer service at SGN.

“Introducing pipe robotics at SGN will mean customers will have fewer disruptions in their fuel supply as well as a better and safer way of inspecting the pipelines for SGN,” he said.

The gas company has undertaken a mobility strategy, led by Quail, which will see pipe robotics used more profoundly at SGN from 2020.

Indeed, robotics will see a great precision of measuring and collecting data while also creating a safer work environment.

Which industries are benefitting from the use of robotics: Transportation

A key development in robotics has seen autonomous self-driving cars being used in transport industries.

The self-driven cars work by combining different sensors with automated –steering technology used for parking to help with driving.

Most of the technology to create the driverless cars is already being used on the roads through parallel parking and automatic tracking with Google, Apple and Uber leading the way for robotic cars.

Robotics will see CIOs working towards delivering new digital technology while also ensuring business innovation within their organisations.

Which industries are benefitting from the use of robotics: Retail

According to Harvey Nash, 15% of CIOs are expecting to increase their user engagement to ensure an efficient customer service.

This trend has seen retail industries adopt robotic technology as more customers move online to purchase their goods.

Speaking as part of the 2017 CIO 100 CIO Paul Coby expects to see automation and robotics to have a big impact on an infrastructure level at retail giant John Lewis Partnership.

For many retail CIOs it see robotics move beyond shipping and logistics but to roaming shop aisles and stock checking. The development will allow customers to find a particular item with the robot locating the good.

The use of automation will see organisations adopt a self-service approach to its customers to help ensure a higher-quality user journey.

Which industries are benefitting from the use of robotics: Manufacturing

The latest deployments in manufacturing have seen robotics being used to carry out menial tasks such as handling and product packing.

Most notable companies such as Amazon, Quiet Logistics and Lowes are making the shift from industrial to service robots in using the technology to help find, carry and package goods to their customers.

Robots used in manufacturing create efficiencies all the way from raw material handling to finished product packing.

Recently, CIO UK spoke to Ford CIO Marcy K’levorn about how the car manufacturer is using robotics to benefit its employees and increase work productivity.

The campaign led by CIO K’levorn will see Ford use iRobot’s Ava500s, a tablet device used during video conferences in the absence of remote office workers.

The tablet device can also provide headquarter tours for recruiting graduates on college campuses via its web browsers. The tours can provide potential employees the opportunity to view their motor vehicle inventory, company operations and Ford’s business culture.

While robotics is in greater use within organisations today, it can promote a greater safety and productivity amongst its employees. (Read next: People skills are crucial to the CIO role, says Ford CIO Marcy K'levorn)

Copyright © 2017 IDG Communications, Inc.

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