The hybrid team leader: David Kennedy of Orion Health

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The global CIO

Kennedy is essentially a global CIO based in Auckland. So what are some insights he can share on working with teams and customers across the globe?

“Lead by the front,” he advises. “Commitment and drive are key, and working together creates fantastic results.”

The culture we have here really is one of constant change and saying, what’s the next best thing? David Kennedy, Orion Health

It is also important to listen to customers, both internal and external.

“‘Listen to your customer’ is a mantra that I now live by through my time at KPMG, he states.

“Make sure you strike a clear balance and add value uniformly” to both of these groups.

“It is very much a part of a collaborative crowdsourcing culture at Orion Health,” he says.

Stakeholder management is a key part of the role. He meets monthly with most executives, and bi-monthly with two other executives due to work commitments. “It is important to understand their strategies and needs so that I can mobilise them through technology,” he says.

Related:CIO to CEO: Career advice from Rob Fyfe

The upsides of the role

“I work with many people and continuously learn from my teams,” Kennedy says. “I’m fortunate that I can educate customers and employees about what we do and the culture we have here at Orion Health.

“The fast growth we experience allows for continual improvement, for pushing the boundaries of technology to better the company and improve the experience of the employees.

“Also, knowing that we are making a difference in the health sector is something that is very rewarding.” Photos by Tony Nyberg .

This article is the cover story of the Summer 2014 issue of CIO New Zealand.

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