UAE CIOs learn lessons about IT, and people, in the coronavirus crisis

Tech executives from the education and law sectors tell CIO Middle East about how their companies are navigating the coronavirus crisis, and how they have adapted their IT strategies.

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It's been months since the World Health Organization's director-general, Tedros Ghebreyesus, declared COVID-19 to be a pandemic. Since then, the world has learned that technology plays a crucial role in allowing society to function during lockdowns and the mass closure of schools and businesses.

The pandemic has pushed companies to allow staff to work from home, a move that has  presented a challenge for senior managers and chief information officers. CIO Middle East talked to tech leaders to see how they have dealt with the crisis and what lessons they have learned as a result. Here's how CIOs in two different fields, responded.

Spoiler alert: It's not just about the tech.

Communications is key to remote work

In the UAE, the Ministry of Education closed schools and universities on March 8th to avoid the spread of the virus, almost three weeks before the government imposed its lockdown.  Staff at Academia Management Solutions International (AMSI), a school management company, have been working long hours to ensure that schools it works with remain operational.  AMSI provides services including school design and construction, curriculum planning, and academic-related related IT services; it counts 6,000 graduates among the schools it works with.

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