Thumbay Group moves from legacy IT to cloud to support rapid growth

The Thumbay Group's expansion from 100 to 4,000 employees depended on knowing when it was time to leave legacy business applications behind and move on, eventually shifting to the cloud.

thumbay moideen
Thumbay Moideen/Thumbay Group

The Thumbay Group came into existence as a healthcare enterprise more than 20 years ago with 100 employees and rapidly diversified into the trading and hospitality sectors, expanding to more than 4,000 employees spread across multiple emirates inside the UAE. The group's growth story is tied to a parallel narrative about its investment in IT – at crucial moments, it found that it needed to invest in new business applications, particularly ERP, to support its expansion.

Adoption of technology that enables data integration at scale and helps optimise business processes has, for example, allowed the group to broaden its education offerings, eventually incorporating a certificate program in artificial intelligence in healthcare in its medical school. Today, the Gulf Medical University in Ajman has six colleges, 26 accredited programs, and 4,000 students from 86 countries.

Starting with a home-grown ERP system, Thumbay implemented Oracle E-business Suite on-premises about eight years ago to integrate siloed departmental databases and large-scale operations. More recently, the group migrated to Oracle ERP and HCM Cloud applications to ensure that its IT infrastructure supports innovation and scalability.

"We need corporate governance, we need technology, we need to improve efficiency, and all this helps," says Thumbay Group Founder President Thumbay Moideen. "Everywhere technology is being used and IT plays a big role. We have a big dream and we want to grow, but we realise without technology we cannot grow."

The group was born when the ruling family of Ajman in the UAE suggested that Moideen start a medical school and hospital. Reflecting that education and healthcare are top priorities for any country, Moideen jumped into the project by bringing in consultants.

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