Despite crisis, Middle East enterprise software spending holds steady

A new Gartner forecast shows an uptick in spending on CRM, SCM and ERP software in the Middle East as the coronavirus pandemic depresses enterprise revenue and curbs overall IT budgets.

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Though the COVID-19 pandemic is constraining IT leaders in the Middle East to curb overall cash outlays on technology this year, spending on enterprise software in the region will rise slightly, according to new data from Gartner.

While total IT spending will decrease by 4.7 percent to US$155 billion in the Middle East and North Africa, enterprises will spend $6.9 billion on software, up about 1 percent from last year, Gartner said.

Most of the spending on software will be for CRM (customer relationship management), SCM (supply chain management) and ERP (enterprise resource planning) software, said John-David Lovelock, research vice president at Gartner.

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