Did COVID-19 boost cloud usage in sub-Saharan Africa?

Businesses in Sub-Saharan Africa are increasingly turning to cloud to improve operational efficiency and COVID-19 has added fuel to the fire.

IT staff setting server hardware in a data center.
Evgeniy Shkolenko / Getty Images

Cloud technology has helped business in sub-Saharan Africa manage the disruptions caused by the coronavirus pandemic. This is one of the key findings of the third edition of the Cloud in Africa report, released Wednesday.

The 2020 report was conducted by South African market research firm World Wide Worx in partnership with F5, DigiCloud Africa, and Dell Technologies. It showcases how different countries are leveraging cloud and what investments they are making in cloud technologies.

Over 90 percent of surveyed respondents described cloud computing as being "important" in their response to the COVID-19 crisis. Perhaps unsurprisingly, cloud has primarily been used to boost disaster recovery (91 percent), remote working (82 percent) and customer service activities (52 percent) efforts. When asked if they felt that cloud had helped governments mitigate the impact of the pandemic, eight out of 10 respondents stated that cloud played a critical role government's remote work, public communication and crisis coordination strategies.

The 2020 study is the most comprehensive overview to date, featuring input from technology experts across South Africa, Nigeria, Kenya, Zambia, Zimbabwe, Namibia, Botswana and Malawi. The research was conducted in July and August this year, with technology and IT decision-makers from over 400 small, medium and large businesses.

African cloud migration increases

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