Australian CIOs reflect on a difficult year

Tech leaders in the public and private sectors discuss how they have navigated one of the worst economic periods in recent memory.

Co-workers wear face masks while working at a dry-erase glass wall in a post-COVID office workspace.
Orbon Alija / Getty Images

2020 has been a challenging year for Australian technology chiefs. 

When the devastating COVID-19 pandemic hit in March 2020, CIOs and their teams working at organisations across every market sector quickly needed to provide technologies that would support workers heading home to stifle the spread of the virus.

In some industries, digital transformation programs were halted while in others, organisations saw an opportunity to ramp up their digitisation activities. Companies in the travel (cruises and airlines), fitness, and accommodation sectors, in particular, went into survival mode with their revenues impacted almost overnight.

Brett Winn of Blackmores

Brett Winn, who spent most of 2020 as chief information officer at Blackmores, said that during COVID, the organisation, which sells essential vitamin, mineral and nutritional supplements, was dealing with lockdowns across the 14 countries where it operates.

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