How Jubilee Insurance is using AI, IoT, and RPA to beat the competition

In this Q&A, Stanley Mwangi Chege, CIO of the East Africa-based insurance company Jubilee Insurance explains how to handle crisis-driven digital transformation, and top IT trends confronting tech leaders in 2021.

stanley chege
Stanley Mwangi Chege

Stanley Mwangi Chege has had a 27-year-long professional career as a technology leader, recently becoming group CIO of Jubilee Insurance after leaving a similar position at Madison Group Kenya. Jubilee is based in Kenya, with offices in Uganda, Tanzania, Burundi and Mauritius. In this interview, Chege discusses plans to tap emerging technology including robotic process automation (RPA), machine learning, and the internet of things (IoT) to optimize business processes and fuel growth. Edited excerpts:

What does your digital transformation agenda for 2021 look like?

We shall upgrade from digital optimization projects to digital transformation projects. We intend on leveraging mobility, AI, robotics, cloud, analytics and IoT — not only to reduce costs and to increase revenue, and speed up processes, but to also transform the business model in order to leapfrog the competition.

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