Middle East tech leaders share business continuity lessons from the pandemic

Responding to the pandemic has highlighted the strategies needed to respond to crises and drive future success. Hajar Almaazmi, head of IT at Ajman Bank; Yuri Misnik, CTO at First Abu Dhabi Bank; Arturo Garcia, chief automation officer at Abu Dhabi Terminals; and Mohamed Roushdy, ex-CIO at Dubai Asset Management, explain how business continuity plans helped keep their organizations working.

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The COVID-19 pandemic proved that technology is a major ally during a disruptive crisis, allowing people to stay connected and businesses to continue operating. It also showed that CIOs can play a prominent role in establishing resilience for their organizations in order to ensure business continuity throughout a crisis and beyond.

CIO Middle East talked to technology leaders in different sectors to know more about how their companies have operated during the pandemic and lessons they have learned about  business continuity planning (BCP). The issues that come up are not only about technology.

WFH proved essential for business continuity

Remote work, or working from home (WFH), is now a fact of life, and to support it an IT structure, along with an appropriate, complementary business culture, is required. Before the pandemic, many companies were already allowing for telecommuting, thanks in large part to increased use of mobile technology and the cloud. The pandemic made remote work the norm, and for many companies the change could be long-term, if not permanent.

hajar almaazmi Ajman Bank

Hajar Almaazmi is head of IT at Ajman Bank.

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