Why Financial Services Firms are Championing Natural Language Processing

In business, when a trend is forecast to grow by more than 3000% and generate cost savings of $7.3 billion globally over a five-year period, it gets noticed. Those numbers represent the projected growth of chatbot interactions among banking customers between 2019 to 2023 and the cost savings from 862 hours less of work by … Continue reading Why Financial Services Firms are Championing Natural Language Processing