In order to future-proof its infrastructure with a cloud-first approach and modern AI capabilities, Walgreens worked with Tata Consultancy Services (TCS) and Microsoft to build a data platform that collects meaningful data points at scale and turns them into actionable insights. Credit: Cecilie_Arcurs Walgreens processes hundreds of millions of prescription dispenses each year across nearly 9,000 stores, and each of those transactions creates hundreds of associated data points. In order to future-proof its infrastructure with a cloud-first approach and modern AI capabilities, Walgreens worked with Tata Consultancy Services (TCS) and Microsoft to build a data platform that uses Microsoft Cloud to collect meaningful data points at scale and turn them into actionable insights. Using Microsoft Azure Databricks, Azure Synapse Analytics, and other Azure resources, the company created an intelligent data platform that can quickly process data from prescription dispenses and create valuable insights within minutes. This immediate access to rich transactional data and insights, whether generated 10 seconds ago or 10 years ago, changes the way pharmacists and other decision-makers use data and conduct business across Walgreens. “The platform we’ve built with Azure resources is helping us empower our pharmacists and technicians,” says Luigi Guadagno, Vice President of Pharmacy and HealthCare Platform Technology at Walgreens. “It offers them the tools they need to effectively engage with patients, and creates major benefits for our customer experiences.” Ultimately, Walgreens now can better equip its pharmacists to serve patients more effectively. Read the full customer story to learn more about Walgreens’ digital transformation journey on Microsoft Cloud. Related content BrandPost Supply chain decarbonization: The missing link to net zero By improving the quality of global supply chain data, enterprises can better measure their true carbon footprint and make progress toward a net-zero business ecosystem. By Tata Consultancy Services Mar 31, 2023 2 mins Retail Industry Supply Chain Green IT BrandPost Why 5G and edge computing are key to retail success on Microsoft Cloud A combination of ultra-reliable, latency-sensitive edge applications and latency-tolerant applications on Microsoft Cloud will help retailers boost the scalability of their services and deliver exceptional customer experience while staying compliant, By Tata Consultancy Services Mar 31, 2023 2 mins Retail Industry Cloud Computing BrandPost Retail innovation playbook: Fast, economical transformation on Microsoft Cloud For retailers, tight integration of data and systems is the antidote to a challenging economy. By Tata Consultancy Services Mar 24, 2023 3 mins Retail Industry SAP Digital Transformation BrandPost How retailers are empowering business transformation with TCS and Microsoft Cloud AI-powered omnichannel integration and a strong, secure digital core lets retailers innovate across four primary areas while staying compliant, maintaining security and preventing fraud. By Tata Consultancy Services Mar 24, 2023 4 mins Retail Industry Cloud Computing Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe