Companies\u2019 core systems, business applications, and hosting environments all depend on the integrity of the file feeds they process \u2014 no matter the industry. When enterprises don\u2019t effectively monitor their file feeds, damaged files can go undetected, and serious business consequences can \u2014 and do \u2014 occur.\n\nThis was the case for the U.S. Federal Aviation Administration (FAA) during the crucial winter holiday season of 2022. A corrupt file found also in the FAA backup system ultimately led to thousands of flight delays and cancellations across the U.S. \u2014 and many unhappy customers.\n\nThe glitch, however, could have led to an even more dire outcome as the problem was in the central database, which also maintains Notices to Air Missions, which inform pilots of issues along their course and at their destination.\n\nThe system meltdown is a stark reminder for organizations that it\u2019s critical to evaluate IT infrastructure to prevent known vulnerabilities like easily corrupted files. Monitoring to make sure files are where they need to be, and when, must be a key part of infrastructure to ensure the integrity of feeds \u2014 for anything from financial services companies to hospitals, says Rahul Kelkar,Vice President and Chief Product Officer at Digitate.\n\n\u201cThe problem of not having the right files available at the right time, in the right format, and the right size is very legitimate, and it\u2019s across most business industries,\u201d Kelkar says. For example, in financial services, not being on top of file monitoring could lead to a delayed loan, a lost customer, tarnished reputation, and ultimately an impact on profit.\n\nFeeds become more vulnerable as files move through an enterprise. Delays in file feeds, manual errors, or missing data could cause a glitch and impact businesses adversely.\n\nTraditionally, enterprises have approached this issue by putting in place a file-watching tool to monitor file feeds. A missing file raises a red flag Multiple alerts might sound simultaneously, raising the risk that some go unnoticed. \u201cThis is not something that\u2019s very helpful,\u201d adds Kelkar.\n\n\u201cIt\u2019s very reactive and it doesn\u2019t close the loop. The pain has already started by the time you get an alarm.\u201d\n\nInstead, companies need a more flexible, reliable, holistic, and streamlined tool that takes business cycles and seasonality into account. They need a complete, scalable solution that identifies an issue and remediates it before it becomes a problem.\n\n\u201cJust detecting is insufficient now,\u201d says Kelkar. The ideal solution, he adds, is a closed-loop autonomous system.\n\nPart of Digitate\u2019s ignio\u2122 suite, the AI-based Business Health Monitoring Solution for File Feed is a proactive health monitoring solution that checks the health of file feeds across the organization and automatically diagnoses and resolves issues.\n\nA dashboard provides end-to-end visibility and insight across business functions and helps with early detection of issues based on historical events while prescribed or preventive actions improve the mean time to detect and resolve.\n\nOne Digitate customer in the financial space was struggling to complete key business processes when critical files weren\u2019t delivered on time. With Digitate\u2019s solution, they greatly streamlined how files are sent, checked, and received through various regions.\n\nThe dashboard gave the client a holistic picture and automated the process of detecting and remediating missing files. \u201cCustomer satisfaction went up, and they realized efficiencies,\u201d Kelkar says.\n\nIn today\u2019s rapidly changing IT landscape, file monitoring is vital to smooth business operations. Successful organizations have effective file feed monitoring with a closed-loop autonomous system as an integral part of their unified IT approach.\n\nTo learn more about Digitate ignio, visit Digitate.