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The quest for end-to-end intelligent automation

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.


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4 tips to kickstart your agile practice

As we go from crisis to recovery in year two of COVID, it's time to reset your team's agile velocity. Here's how.


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Meet the brains behind KBank’s innovation drive in Thailand

Krating Poonpol is motivated by a bold mission for Thailand to become one of the world’s standout technology hubs by 2022.


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7 IT governance myths

Are flawed beliefs damaging your IT organization’s governance framework? Here’s a rundown of common fallacies that should be immediately rooted out.


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7 pitfalls that undermine DevOps success

IT leaders seeking faster delivery of apps and services are increasingly turning to DevOps. But blending development and operations is tricky business.


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The new IT skills mandate for digital success

New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within.


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The dirty secret of data analytics: Culture of honest inquiry required

For far too many organizations, analysis has been corrupted by a culture of tweaking parameters to support desired outcomes. Here’s how to establish an honest path to data-driven decisions.


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Amid Southeast Asian expansion plans, HGC builds digital foundations

As global chief digital officer, Jacqueline Teo is taking a lead role in helping a giant of industry transition away from traditional telecommunications heartlands.


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Podcast: CIO Leadership Live with Devon Valencia, CIO of CareSource

Devon Valencia, CIO of CareSource, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They will talk about patient care innovations, evolving healthcare...


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9 ways to tame a bad boss

You don’t have to suffer silently under a difficult manager. Here’s how to manage up, enlist help, and offer feedback to make the best of a challenging leadership situation.


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11 dark secrets of multicloud

In many situations, multicloud architectures make the most sense. But playing the field, baking in agility, and avoiding lock-in can expose your enterprise to hidden costs and issues.


artificial intelligence / machine learning

What is NLP? Natural language processing explained

Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing.


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Singapore improves its OIP crowdsourcing digital solutions platform

Businesses looking for digital solutions can find possible matches faster and then more speedily develop proofs of concepts with two new enhancements.


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7 ways CIOs sabotage their own success

The past year has accelerated the need for CIOs to become business leaders. Here’s how many IT chiefs will undercut their ability to step up to the challenges ahead.


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How DBS Bank’s digitalisation paid off during the pandemic

Group CIO Jimmy Ng details how the Singapore-based bank used its in-house technology expertise to quickly change work tactics, aid customers, and still double down on diversity and green strategies.