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IDG Contributor Network

What artificial intelligence means to business analysts

Artificial intelligence is no longer a buzz word but a reality for the environments business analysts and many other analysts find themselves working with today. There’s a real need for analytical skills to learn these new...


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IDG Contributor Network

The new innovation model: monetizing healthcare data

Healthcare enterprises are launching programs to monetize patient medical data by offering access to researchers and innovators. How these initiatives can benefit all stakeholders (or leave out some).


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IDG Contributor Network

5 ways to fast-track your next AI implementation

Some quick wins around this important enabling technology can further the business case for more investment in broader digital transformation and innovation initiatives.


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IDG Contributor Network

Stability vs. speed – pick two

When delivering software to our customers, in any capacity, we’re often faced with a false choice between focusing on stability or speed. With a high performing Operations organization, we can have both.


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IDG Contributor Network

Data privacy is the new strategic differentiator

Pioneering corporations have an estimated nine to 18 months to “compete on data privacy” before it becomes table stakes.


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How to make open-plan offices more productive

Open offices aim to spur collaboration and innovation but often have exactly the opposite effect. Here’s how to harness their lost promise of productivity.


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Cisco v. Zoom: Who makes the better collaboration room system?

After trying both Zoom Room and Cisco Webex Room Kit, Truebeck Construction found Cisco's single-vendor collaboration room system cost significantly less and was easier to manage.


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How airlines in ASEAN are enhancing customer experience

Established companies such as Singapore Airlines, AirAsia, Vietnam Airlines and Philippine Airlines are reaping the rewards of enhanced customer experience capabilities.


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10 IT modernization mistakes to avoid

Modernizing IT takes more than just replacing old tech with newer models. It requires a nuanced strategy that considers business needs and objectives alongside technical capabilities.


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Inside Singapore’s National Digital Identity programme

Quek Sin Kwok, Senior Director of Singapore’s National Digital Identity programme, speaks about the upcoming digital scheme and the lessons learnt from UK Verify's system.


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6 tips for ITIL implementation success

ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in.


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CIOs in Southeast Asia: Salary expectations & job description

Chief Information Officers play an essential role within an organisation. Here we detail their responsibilities and salary in the Association of Southeast Asian Nations (ASEAN)


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What is ITSM? Managing IT to serve business needs

IT service management (ITSM) is a set of policies, processes and procedures that helps businesses build structure around the lifecycle of IT services, from creation to management and upkeep.


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IDG Contributor Network

Why corporate innovation investment models are becoming more popular

Today CIOs have a better opportunity than ever to be innovative leaders rather than simply manage the tech stack and development teams. By dividing capital between internal R&D and implementing corporate innovation programs to invest...


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IDG Contributor Network

The 3 benefits tech professionals value most

A competitive salary and expansive health insurance coverage are no longer enough to attract and retain the top tech professionals. How can your organization stand out? We recommend offering the supplemental sort of benefits that tech...