At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview.
Enterprise architect is a vital, growing role for aligning IT strategy with business goals. Whether you're interested in cloud, applications, software or systems, an enterprise architecture certification can boost your career.
Dubbed ‘Live Enterprise,’ the mobile-first platform has transformed multiple areas of the company, from recruitment to code delivery, by integrating applications and streamlining processes informed by data insights.
Outsourcing can bring big benefits, but risks and challenges abound when negotiating and managing outsourcing relationships. Here’s what you need to know to ensure your IT outsourcing initiatives succeed.
Despite pockets of implementation, low-code/no-code technologies aren’t mature enough to be widely popularized in CIO communities in Africa. But some entrepreneurs and companies have had enough success with them to stoke broader interest.
By adding startups to their portfolio of partners, IT leaders can jumpstart innovation and deliver digital solutions quickly — provided they know how to navigate the unique risks of working with upstarts.
Enterprise architecture is the process by which organizations standardize and organize IT infrastructure to align with business goals. These strategies support digital transformation, IT growth, and the modernization of IT.
During a recent CIO Leadership Live session, Danielle Brown, SVP and CIO of household appliance giant Whirlpool, detailed how collaborative teams and data management are integral to both product leadership and the entire customer journey.