To ensure continuity of critical operations, all businesses should take these practical steps to engage, assess, and partner with offshore service providers.
Simultaneously adjusting to new realities and developing forward-looking plans is near-impossible. This checklist will help you focus your efforts.
Take the time to understand the priorities and objectives of business stakeholders and avoid the natural tendency to apply immediate pressure to vendor partners.
Few experiences in the business world compare to managing an ERP go-live. Here's how to set yourself up for success.
Don't let cost-cutting derail your digital transformation; take these steps to strengthen supplier relationships.
Cloud vendors could go a long way toward building trust with their customers and differentiating themselves in the market with two key changes in their approach.
Plan for the future by building both cost and service management elasticity into your outsourced managed service agreements up front.
There can be a significant pay-off for clients who enable a multi-vendor model to support their transformational programs. However, companies need to be prepared to put forward the effort required to enable the capturing of program benefits.
You might know what a great deal looks like, but thatu2019s only half the battle. Achieving that great deal requires persuasiveness.
The competitive landscape is heating up. As Google Cloud aggressively approaches enterprises to get a foot in the door, Microsoft is going to great lengths to keep them out.
With the average size of renegotiated contracts ranging from $20-40 million and renegotiation frequency increasing, customer negotiating teams can no longer hand the perceived switching cost advantage over to the vendors.
When it comes to digital transformation, if you donu2019t recognize next generation talent development opportunities at the very beginning, the overall benefits derived from the program will be much less.
Knowing what matters most to your current cloud vendors, those you are considering and those you ultimately add to your portfolio of cloud products and solutions in the future, will help you assess what leverage you have when it comes time to negotia....
7 short-term actions you can take now to produce meaningful in-year reductions to your budget.
Relying on your SI to tell you how to mitigate risks is a flawed strategy that often does not have a happy ending.
Recognizing the early warning signs and taking appropriate action can reduce the overall impact of this affliction, which can be deadly for an ERP project.
The only way to eliminate risk entirely is to do nothing at all, which of course brings its own risks to the business.
How CIOu2019s can ensure they maintain control of their sole source negotiations.
A few ways to increase the value of your SI. If only these engagements came with a user manualu2026
Ever wonder why companies still go over budget? Here are a few of the ways consultants pass that risk onto their customers.
Recognizing and acknowledging your own blind-spots can be tough to swallow, but wouldnu2019t you rather understand your blind-spots before you start your journey rather than when you reach the precipice of a failure?
You have probably invested a great deal of time and effort selecting your SI and more than likely written them a few sizable checks. So how do you end the relationship once it's clearly become one-sided?
Tips for companies undergoing digital transformation looking to adopt or renew one of Microsoftu2019s key offerings.
While businesses are not required to have separate committees to draft, enforce and adjudicate company policy, we expect some form of these principles to apply, even in the private sector.
Whether you are establishing an outsourcing relationship for the first time, preparing for a sourcing event, or getting ready for a painful renewal discussion with your incumbent service provider, there is no circumstance where an outsourcing agreeme....
While reading u201cInto Thin Airu201d, I started drawing some parallels between climbing Mount Everest and deploying a major ERP system. The software you buy is the path that you choose to climb the mountain, and the System Integrator (SI) is your co....
Companies today typically staff major programs with internal talent who spend a majority of their time engaged in the day-to-day operations of the company. Their participation in projects is typically infrequent and usually part-time. Contrast this ....
The most common negotiation tactics often donu2019t work if used during cloud renewals.
Nearly 9 out of 10 companies plan to divest assets in the next two years, but effectively executing a divestiture from an IT perspective can be a complex and challenging process. These are a few of the common software headaches companies run into whe....
Here are five of more than 30 risk points to address in the construction of an MSOW. You should consider all program risk points prior to signing off, rather than waiting until after the signing of the MSOW to conduct the first risk assessment.
The selection of the partner who will usher in your digital transformation is just as important as the software you choose. Common errors in selecting your consultant can mean long delays, business mismatches, higher costs or worse.
Follow steps to reduce anxiety and improve confidence at the negotiating table, corporate IT leaders can make the biggest impact.
Program managers must regularly check the health of four different kinds of relationships to increase their chances of developing a successful program. Otherwise, they'll face their own version of the 'Prisoner's Dilemma.'
When considering a software vendoru2019s cloud offering, it's critical to think as much about how they structure the subscription agreement.
Enterprises must ensure their cloud subscription agreements and relationships with SaaS vendors are structured in a way that allow them to leverage the considerable advantages of this 21st-century cloud delivery model.
How to help your program team bounce back from challenges they'll encounter along the way.
Oracle appreciates companies that are well prepared, organized and have a clear vision.
9 techniques to improve your RFP preparation and RFP execution processes.
A half-dozen sure-fire ways to improve the value you provide to your organization.
The business equivalent of that phrase is even worse to hear during an ERP implementation...
Will their customers feel the impact?
Is there a single trait that can influence an executiveu2019s ability to successfully navigate and optimize the negotiations and on-going relationships that support strategic initiatives?
These considerations can serve as a starting point to enable you to improve future negotiations and partner relationships.
The creation and interpretation of program status reports is an excellent way to enforce rigor, and identify where lapses in rigor may contribute to program execution or business performance risk.
If IT vendors can help alleviate the frustrations voiced by buy-side companies, they may find themselves more successful during a sourcing event.
How a Fortune 500 company saved millions using this win-win negotiation tactic.
3 vendor talent management strategies that improve outcomes and lower costs.
It is almost impossible to avoid the cloud in any sized organization, but negotiating with your software provider means several key considerations need to be addressed to ensure you execute a best-in-class cloud agreement.
Studies have shown roughly 65% of large IT-enabled projects go over budget, and there is evidence to support that 25% of these projects will end up going 50% over plan. What went wrong?
Your ERP provider can inadvertently run your business, instead of your business processes shaping your ERP system.