Artificial Intelligence

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9 ways to address the IT retirement boom

Demographic trends are placing pressure on long-term outlooks for IT staffing. Here’s how to address an increasing talent shortage before it becomes an existential crisis for IT.

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How Singapore is using artificial intelligence

Although still behind Indonesia and Thailand, Singapore is committed to make itself the AI pioneer in the ASEAN region

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8 key roles of successful AI projects

As enterprises further develop artificial intelligence projects, they are finding that some roles are essential to success. But the right talent can be hard to find.

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For Bayer Crop Science, decision science breeds success

Bayer Crop Science is bringing machine learning and artificial intelligence to every aspect of its business, from logistics to genetic sequencing.

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Practical AI in the contact center starts with agent assistance

Many businesses are turning to artificial intelligence (AI) to improve customer experience. CIOs should be careful with the emerging technology, however, and use it as an assistive tool first to reduce risk.

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9 biggest hurdles to AI adoption

Early adopters are beginning to reap real business results from artificial intelligence implementations. But rolling out an AI initiative isn’t without its challenges.

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Retail robots prove power of human-machine collaboration

Clean up on aisle 5: Robots patrol Ahold Delhaize USA’s Giant/Martin’s and Stop & Shop stores for spills, one of several examples of how automation technologies are augmenting human work.

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A primer for CIOs needing ‘deep learning’ on the benefits on emerging tech

Analytics, machine learning and other emerging technologies are transforming how businesses compete.

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How McGraw-Hill identifies at-risk students

McGraw-Hill Education is developing a project called Insights to surface data from its AI-based assessment and learning system to help identify students who are struggling and at risk of failing.

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In healthcare IT, what's the minimum position to take in AI investments?

What, and how much to invest in artificial intelligence? Here’s a minimum, winning strategy based on some recent data, studies and projects.

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Insurance company finds its digital edge in AI

AXA XL is using artificial intelligence software to help reduce its risk consultants' workload, the latest example of an enterprise adopting software that can help it do more with less.

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5 ways leading CIOs are deploying AI in 2019

While many companies continue to explore AI business cases, seek executive support and mature their foundational IT and data capabilities, a growing number of enterprises – including Walmart, Western Digital, Bank of America, 7-Eleven...

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Oracle CEO Mark Hurd on the rebellion against complexity

As enterprises transition from on-premises IT, Oracle is positioning itself as the premier provider for cloud computing. You may think this is a stretch, but the company has steadily revamped its vast software portfolio to the point...

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Proactive CIOs will leverage these opportunities in 2019

From AI-enhanced security to increased real-time data collection courtesy of IoT trends, CIOs are in for a year of evolution and collaboration.

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How virtual assistants are driving business value

Leading organizations are leveraging virtual assistants to streamline operations and better serve the needs of staff and customers alike.

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Why a computer may be your next manager

As we continue to instrument every facet of modern work, it's beginning to enable data-driven management. The flip side of this data-driven augmentation, however, is that it may make the act of management the prime target for...

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7 things IT should be automating

Automation can reap efficiencies, reduce errors, and free up staff for higher-value tasks — especially when undertaken as part of a companywide strategic effort. Here’s where to start.

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AI proves its value in improving customer experiences

Organizations are transforming artificial intelligence into business wins, thanks to initiatives aimed at improving customer outcomes.

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