Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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Inside APL Logistics’s digital-transformation journey

The Singapore-based global logistics company has modernised its legacy infrastructure and become a data-driven organisation, even as it navigated the pandemic.

Melanie Kalmar, Chief Digital and Information Officer, Dow

5 questions with Dow’s Melanie Kalmar

Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.

Diane Schwarz, CIO, Johnson Controls

How Johnson Controls is going ‘digital to the core’

As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.

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10 impediments to IT innovation

From inefficient IT operations to an inability to upskill at pace, innovation is often undercut by ingrained organizational issues that IT leaders must change.

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How Malaysia’s social security fund modernised itself

Malaysia’s Social Security Organisation chief strategy and transformation officer Edmund Cheong chose open source systems to modernise its IT infrastructure.

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7 hot digital transformation trends — and 3 going cold

The pandemic has seen organizations doubling down on true transformation. Here’s how digital initiatives are reshaping technology strategies and revolutionizing how work gets done.

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8 tips for improving customer experience

CX is the new IT imperative. Here’s how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.

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Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.

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7 skills of successful digital leaders

Effective digital transformation requires strong leadership. Here’s how to helm your company’s digital journey through considerable organizational change.

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4 digital customer experience success stories

Walmart, Ally Financial, and Raytheon are among the wide range of companies that have moved rapidly to build out new digital services to accommodate customer preferences.

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How ADB is future-proofing itself with digital innovation sandboxes

CIO Shirin Hamid and sandbox programme director Ozzeir Khan describe the bank’s approach to digital innovation—and the lessons learned along the way.

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IDC: IT demand reshaped in digital resilience shift

Join us as we reveal IDC’s outlook for overall IT demand and how it’s being shaped by companies shifting from a singular focus on digital transformation to digital resilience. We’ll look at the role technology will play as...

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Rethinking IT governance for agility and innovation

To meet today’s need for constant innovation, IT leaders must take a different approach to IT governance centered around flexibility and agility — without sacrificing stability and security.

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Singapore small and medium businesses struggle in digital transformation

Digitalisation efforts remain at early stages, with many not seeing success, despite multiple government programmes. And the need is only getting more acute.

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4 tactics for getting SIs to bid on your project

Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.

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How GE’s data transformation journey is unfolding

GE’s on a multi-year, transformational journey with data – all driven by a data “product” strategy that included standing up a single data store, enabling shared services, delivering analytics, operationalizing business units, and...

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What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.

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Reskilling IT for digital success

IT leaders are training employees to round out their skills in support of digital transformations. Here, CIOs share their reskilling strategies and lessons learned.

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