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Redefining the CIO role post-pandemic
Feature

Redefining the CIO role post-pandemic

A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.
By Doug DrinkwaterMay, 11 2022
8 business concepts IT leaders should master
Feature

8 business concepts IT leaders should master

CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership peers. Here are the latest business terms and notions impacting IT.
By Mary PrattMay, 10 2022
Reskilling IT for digital success in a tight talent market
Feature

Reskilling IT for digital success in a tight talent market

IT leaders are upskilling IT staff in sought-after skills to support organizational transformations — and to improve employee retention. Here, CIOs share training strategies and lessons learned.
By Stephanie OverbyMay, 9 2022
10 ways to recession-proof your IT career
Feature

10 ways to recession-proof your IT career

With inflation and other global factors increasing the risk of recession, savvy IT pros are reconsidering their approaches to work to ensure career prospects in uncertain economic times.
By Paul HeltzelMay, 2 2022
7 hot IT outsourcing trends — and 7 going cold
Feature

7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity outsourcing are over. Today’s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.
By Stephanie OverbyApr, 26 2022
European cloud project Gaia-X is stuck in the concept stage
Interview

European cloud project Gaia-X is stuck in the concept stage

The European cloud project Gaia-X launched in 2019 with great fanfare. However, for Volker Pfirsching, partner at Arthur D. Little, the project is so far more an idea than a concrete plan.
By Heinrich VaskeApr, 22 2022
11 ways to kill your IT career (without knowing it)
Feature

11 ways to kill your IT career (without knowing it)

In the fast-paced world of tech, complacency can be a career killer. So too can any number of hidden hazards that quietly put your career on shaky ground.
By Paul HeltzelApr, 20 2022
15 most misused buzzwords in IT
Feature

15 most misused buzzwords in IT

The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.
By Mary PrattApr, 12 2022
SAP at 50: The software group is at a crossroads
Feature

SAP at 50: The software group is at a crossroads

SAP made German software history, but the company is facing a number of new challenges. Now the young management team around CEO Christian Klein has to prove itself.
By Martin BayerApr, 7 2022
7 hot infrastructure and operations trends — and 7 going cold
Feature

7 hot infrastructure and operations trends — and 7 going cold

When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
By Peter WaynerApr, 6 2022
South Africa’s Discovery drives customer loyalty via RPA, APIs
Interview

South Africa’s Discovery drives customer loyalty via RPA, APIs

CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
By Joanne CarewMar, 31 2022
How Toronto’s airport modernized its IT operations by changing the vendor relationship
Interview

How Toronto’s airport modernized its IT operations by changing the vendor relationship

GTAA CIO Martin Boyer moved away from the traditional order-taker relationship to give Wipro both execution autonomy and an incentive to be efficient.
By Linda RosencranceMar, 17 2022
How Australia’s Trade Ledger built its cloud-based software
Feature

How Australia’s Trade Ledger built its cloud-based software

Lending software-as-a-service provider Trade Ledger shares lessons learned in using a microservices architecture to build its cloud application.
By Samira SarrafMar, 9 2022
Data analytics takes flight at Air Canada
Interview

Data analytics takes flight at Air Canada

Safety is the first and last priority for the airline, which has embarked on a data transformation to ensure safety data can be pushed everywhere it’s needed, in whatever form best suits its staff.
By Rosalyn PageMar, 3 2022
CIO profile: Archie Jackson on how building teams is like parenting
Interview

CIO profile: Archie Jackson on how building teams is like parenting

From his beginnings fault-finding with printers to his current role leading IT, security, and special projects at a consulting firm, Jackson’s focus has been staying connected with technology.
By Poojitha JayadevanMar, 2 2022
How Blackwoods handled its CIO’s health crisis in the midst of a digital transformation
Interview

How Blackwoods handled its CIO’s health crisis in the midst of a digital transformation

CIO Claudio Salinas was diagnosed with blood cancer in the midst of both a major platform transformation effort and the scramble to adapt to the pandemic. Here’s how he and his team stayed on course at the Australian retailer.
By David BinningMar, 2 2022
How Sherif Sheta leads IT to keep Canada on life sciences’ cutting edge
Interview

How Sherif Sheta leads IT to keep Canada on life sciences’ cutting edge

Culture is key to IT success, says the CIO of the Toronto-based Centre for Commercialization of Regenerative Medicine (CCRM).
By Elizabeth MontalbanoFeb, 24 2022
How Intuition CIO Kevin Sweeney juggles IT stability and need for change
Interview

How Intuition CIO Kevin Sweeney juggles IT stability and need for change

Kevin Sweeney, CIO of Dublin-based, global e-learning and corporate knowledge-sharing company Intuition, shares tips and techniques for executives in charge of keeping information flowing smoothly across organizations in constant flux.
By Elizabeth MontalbanoFeb, 23 2022
How Walmart’s Indian IT team used AI to predict customer preferences
Feature

How Walmart’s Indian IT team used AI to predict customer preferences

Walmart Global Tech India developed applications to improve customer satisfaction and employee efficiency during the pandemic.
By Poojitha JayadevanFeb, 20 2022
8 enterprise cloud strategy trends for 2022
Feature

8 enterprise cloud strategy trends for 2022

Cloud adopters are shifting tactics to take advantage of fresh concepts and approaches. Here’s what you can expect to see this year.
By John EdwardsJan, 25 2022
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