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9 best practices for better innovation
Managing Innovation & Disruptive Technology

9 best practices for better innovation

Following these steps for prioritizing ideas will help you seize the most promising opportunities.
By Nicholas D. EvansOct, 30 2020
9 tips for managing the mental health of your IT teams
Feature

9 tips for managing the mental health of your IT teams

Managing mental health has become a necessary burden for IT leaders during the pandemic. The following tips may help reduce burnout and get employees the help they need.
By Clint BoultonOct, 29 2020
7 ways you’re failing your digital customers
Feature

7 ways you’re failing your digital customers

The pandemic has only accelerated the need to deliver digital capabilities that delight customers. Unfortunately, most IT organizations are coming up short.
By Mary PrattOct, 28 2020
Top 6 process mining tools for streamlining workflows
Feature

Top 6 process mining tools for streamlining workflows

Companies seeking to the lay the foundation for business process automation can find valuable insights into process flows, thanks to new AI-based tools that track data as it moves through enterprise systems.
By Peter WaynerOct, 27 2020
6 IT projects to boost your tech career
Feature

6 IT projects to boost your tech career

Looking to get ahead? Investing time in an independent side project can pay off at your day job. Here are your best bets for learning skills expected to grow in demand in 2021 and beyond.
By Paul HeltzelOct, 21 2020
Remote IT’s future: Key lessons learned from this WFH era
Feature

Remote IT’s future: Key lessons learned from this WFH era

COVID-19 made IT staff working from home a necessity. Should the practice now be viewed as a fresh path to improved productivity?
By John EdwardsOct, 20 2020
CIOs rise to the new revenue challenge
Feature

CIOs rise to the new revenue challenge

The pandemic has accelerated the need for CIOs to pitch in on the bottom line. Here’s how tech execs are transforming into more revenue-focused IT leaders.
By Esther SheinOct, 19 2020
Ranpak digital transformation expands sales of packing robots
Feature

Ranpak digital transformation expands sales of packing robots

The maker of autonomous packing machines is banking on a customer-facing and back-office transformation to bolster sales, says CTO Michael Gliedman.
By Clint BoultonOct, 19 2020
CIOs cultivate political capital in response to pandemic
Feature

CIOs cultivate political capital in response to pandemic

IT leaders who have gained clout among C-suite peers during the pandemic must target high-impact initiatives to extend their political capital in 2021, but challenges remain.
By Clint BoultonOct, 15 2020
Diversifying your IT workforce
Inclusion, Inc.

Diversifying your IT workforce

It's time to turn your words of solidarity into action. Here's where to start.
By Rihana MunginOct, 15 2020
How to speed up software development (without killing morale)
Feature

How to speed up software development (without killing morale)

In the wake of the pandemic, IT leaders are under increasing pressure to deliver solutions fast. But many CIOs are finding the steps they’ve taken to iterate quickly aren’t enough to support increasing business demands.
By Mary PrattOct, 12 2020
Seeking a new gig? IT leader hiring rebounds, remotely
Feature

Seeking a new gig? IT leader hiring rebounds, remotely

Recruitment of IT leaders has thawed since the pandemic first hit, as companies seek digital leaders who can help them adapt to shifting business dynamics. Here, recruiters offer tips for navigating the IT leadership hiring landscape.
By Clint BoultonOct, 9 2020
AI center of excellence: A new engine for driving business transformation
Feature

AI center of excellence: A new engine for driving business transformation

AI centers of excellence can accelerate AI adoption — and organization-wide transformation — by consolidating talent, standardizing platforms, spreading successes across business lines, and uncovering new revenue models.
By Maria KorolovOct, 8 2020
Secrets of successful digital innovation
Feature

Secrets of successful digital innovation

The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.
By Martha RoundsOct, 8 2020
5 hot IT career trends — and 5 going cold
Feature

5 hot IT career trends — and 5 going cold

The growing IT skills gap, demand for hybrid roles, and fallout from the COVID-19 pandemic are disrupting the traditional IT career path. The following heat map of career trends with help you cash in and avoid dead ends.
By Paul HeltzelOct, 5 2020
6 challenges of agile at scale for ERP
Building IT Relationships

6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.
By John BeldenSep, 29 2020
7 barriers to innovation worth breaking
Feature

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.
By Mary PrattSep, 28 2020
CIOs grapple with how to jumpstart innovation amid pandemic
Feature

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.
By Clint BoultonSep, 24 2020
How a modernising NUS is innovating in the classroom
Interview

How a modernising NUS is innovating in the classroom

As chief IT officer, Tommy Hor is laying the groundwork for modern-day learning across Singapore, underpinned by emerging technologies and digital transformation.
By James HendersonSep, 23 2020
AI gives IT an edge in improving customer experience
Feature

AI gives IT an edge in improving customer experience

The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.
By Bob ViolinoSep, 22 2020
7 ways to gain control over cloud spend
Feature

7 ways to gain control over cloud spend

Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.
By John EdwardsSep, 21 2020
Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career
Feature

Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career

Microsoft is shifting to role-based credentials centered on the cloud, and is retiring its MCSA, MCSE, MCSD, and on-premises, technology-based certifications. Here’s what you need to know.
By Mary BranscombeSep, 18 2020
10 lies CIOs tell themselves about their agile practices
Feature

10 lies CIOs tell themselves about their agile practices

Seeking to accelerate software delivery, IT organizations are embracing agile but all-too-common self-deceptions and persistent problems have most falling short.
By Mary PrattSep, 16 2020
Exclusive survey: How IT is recovering from the COVID-19 crisis
Feature

Exclusive survey: How IT is recovering from the COVID-19 crisis

IT leaders’ initial responses to COVID-19 helped keep many businesses open — now the emphasis is on thriving, not just surviving.
By Peter SayerSep, 15 2020
5 tips for implementing an effective D&I strategy
Feature

5 tips for implementing an effective D&I strategy

To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.
By Sarah K. WhiteSep, 11 2020
Towards smarter security
Opinion

Towards smarter security

Is your network context-aware? Machine learning can help.
By Adib C. GhubrilSep, 10 2020
7 new rules for leading IT teams in the COVID era
Feature

7 new rules for leading IT teams in the COVID era

Getting IT teams to work imaginatively and productively has always been challenging. New social distancing restrictions elevate a demanding task to a new and even more daunting level.
By John EdwardsSep, 9 2020
Analytics: Your supply chain’s competitive edge
Feature

Analytics: Your supply chain’s competitive edge

Global disruptions in the wake of COVID-19 have IT leaders accelerating adoption of data analytics to ensure supply chain effectiveness and integrity.
By Bob ViolinoSep, 3 2020
3 ways IT product management can accelerate recovery post-COVID-19
Analysis

3 ways IT product management can accelerate recovery post-COVID-19

IT product management helps IT organizations deploy new technologies faster, respond to the business's urgent demands, and enable end-to-end product lifecycle management. It can also play a key role in helping the IT organization recover quickly post-COVID-19 and set up for future growth. Here's how.
By Suya XiongAug, 31 2020
11 ways to boost morale in a COVID world
Feature

11 ways to boost morale in a COVID world

IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely.
By Paul HeltzelAug, 31 2020
Top 10 help desk tools for better customer service
Feature

Top 10 help desk tools for better customer service

If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.
By Sarah K. WhiteAug, 28 2020
4 software development KPIs that matter today
CDO at the Center

4 software development KPIs that matter today

In today’s Agile-driven world, traditional KPIs are not the best measures of software development productivity. Here are redefined metrics for assessing team performance, output, and morale.
By Anna FrazzettoAug, 27 2020
5 conversations CIOs must have to advance digital business
Opinion

5 conversations CIOs must have to advance digital business

CEOs are turning to CIOs to lead digital business efforts, but success depends on your ability to inspire, empower, and engage other business leaders. These are the conversations you need to be having.
By Chris HowardAug, 26 2020
Design thinking: The secret to digital success
Feature

Design thinking: The secret to digital success

Design thinking has become a key practice for enterprises crafting digital products with the end user in mind. CIO.com spoke to design thinking practitioners to understand why and how organizations are leveraging it.
By Clint BoultonAug, 26 2020
Pros and cons of low-code platforms
Feature

Pros and cons of low-code platforms

The sales pitch is enticing: Apps with a few clicks. But what are you really setting your organization up for when you buy into low-code development?
By Peter WaynerAug, 25 2020
A 10-point plan for addressing WFH cybersecurity challenges
Analysis

A 10-point plan for addressing WFH cybersecurity challenges

Back in early Spring, ensuring users could access the necessary applications securely from home was priority No. 1. Now, 3-4 months later, work from home looks like it's here to stay … for a while, at least. Here's your to-do list for the next 6 months and beyond.
By Pete LindstromAug, 24 2020
8 tips for avoiding IT staff burnout during a pandemic
Feature

8 tips for avoiding IT staff burnout during a pandemic

IT leaders get creative managing remote tech teams working from the confines of home offices. Here’s how they alleviate burnout that threatens to crater WFH life.
By Clint BoultonAug, 21 2020
Why embracing the cloud is ‘non-negotiable’ for Standard Chartered
Interview

Why embracing the cloud is ‘non-negotiable’ for Standard Chartered

As group CIO, Singapore-based Michael Gorriz is executing a multi-year cloud strategy at Standard Chartered, motivated by a desire to meet the new expectations of a modern-day bank.
By James HendersonAug, 19 2020
The CIO’s cost-optimization playbook: 7 tips for tight times
Feature

The CIO’s cost-optimization playbook: 7 tips for tight times

IT leaders lend advice on optimizing IT for value when budgets get lean — without impairing growth projects.
By Esther SheinAug, 17 2020
7 steps to prepare IT for a second-wave COVID-19 outbreak
Feature

7 steps to prepare IT for a second-wave COVID-19 outbreak

Lessons learned to date promise to help IT weather a second round of COVID-19 lockdowns this winter. Following a few basic suggestions could spell the difference between a trouble-free transition to remote teams and a viral meltdown.
By John EdwardsAug, 12 2020
The 7 most popular IT pilot projects today
Feature

The 7 most popular IT pilot projects today

The coronavirus pandemic has IT leaders shaking up IT priorities, with innovation pilots shifting to areas and technologies best suited to set up their organizations for near-term success.
By Mary PrattAug, 11 2020
Finding the ideal board readiness program (and why you need one)
Boardroom Bound

Finding the ideal board readiness program (and why you need one)

When it comes to landing a board role, who you know matters just as much as what you know. Board readiness programs should help you with both.
By Maryfran JohnsonAug, 10 2020
5 machine learning success stories: An inside look
Feature

5 machine learning success stories: An inside look

IT leaders share how they are using artificial intelligence and machine learning to generate business insights.
By Clint BoultonAug, 10 2020
Inside Vodafone’s massive S/4HANA migration
Feature

Inside Vodafone’s massive S/4HANA migration

One of the largest monolithic SAP installations in the world is now on S/4HANA, thanks to successful data prep and reskilling efforts.
By Peter SayerAug, 6 2020
How (and why) great CIOs lead through teaching
The CIO Whisperers

How (and why) great CIOs lead through teaching

Accidental learning delivers accidental results. Here's how six CIOs avoid that trap by leading through teaching.
By Dan RobertsAug, 4 2020
Best bang for your IT budget
Feature

Best bang for your IT budget

With budgets uncertain and project priorities pivoting in the wake of the pandemic, IT leaders are finding several key areas worth investing in.
By Bob ViolinoAug, 3 2020
Opinion

It’s time for CIOs to get smart

Being smart isn't about what you know, but about how you process and apply new information. Welcome to the context-aware era.
By Adib C. GhubrilJul, 31 2020
6 steps to successful SaaS renewal negotiations
Building IT Relationships

6 steps to successful SaaS renewal negotiations

It's no secret that preparation is key to successful contract negotiations, but SaaS renewals come with their own set of challenges. What are you doing to prepare for negotiation success?
By Jeff LazartoJul, 30 2020
Digitally disrupting distribution: Inside Ingram Micro’s innovation agenda
Interview

Digitally disrupting distribution: Inside Ingram Micro’s innovation agenda

As CIO of Asia-Pacific at Ingram Micro, Michelle Wu is shaping the digital transformation efforts of the largest distributor in the region—and the world.
By James HendersonJul, 29 2020
IT leaders juggle staffing strategies, post-COVID
Feature

IT leaders juggle staffing strategies, post-COVID

As project priorities (and IT budgets) shift, CIOs are rethinking how to acquire much needed skills in uncertain times.
By Mary PrattJul, 29 2020
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  • How your business can benefit from streamlined global networking
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