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7 steps for making IT layoffs as painless as possible
It's the downside of any IT leader's job: telling skilled, productive staff members their services are no longer required. Here's how to make an unpleasant task somewhat less disagreeable.
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Hiring in the age of COVID: Key lessons learned
Almost two-thirds of companies now interview, hire and onboard entirely remotely — and it’s yielding some positive results. IT leaders who are hiring aggressively lend insights into the new paradigm.
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7 tips to position yourself for promotion
IT pros with eyes on senior-level roles must fill out their skill sets, learn to present their successes, find the right champions, and make their aspirations known.
Managing Innovation & Disruptive Technology
9 best practices for better innovation
Following these steps for prioritizing ideas will help you seize the most promising opportunities.
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9 tips for managing the mental health of your IT teams
Managing mental health has become a necessary burden for IT leaders during the pandemic. The following tips may help reduce burnout and get employees the help they need.
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7 ways you’re failing your digital customers
The pandemic has only accelerated the need to deliver digital capabilities that delight customers. Unfortunately, most IT organizations are coming up short.
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Top 6 process mining tools for streamlining workflows
Companies seeking to the lay the foundation for business process automation can find valuable insights into process flows, thanks to new AI-based tools that track data as it moves through enterprise systems.
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6 IT projects to boost your tech career
Looking to get ahead? Investing time in an independent side project can pay off at your day job. Here are your best bets for learning skills expected to grow in demand in 2021 and beyond.
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Remote IT’s future: Key lessons learned from this WFH era
COVID-19 made IT staff working from home a necessity. Should the practice now be viewed as a fresh path to improved productivity?
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CIOs rise to the new revenue challenge
The pandemic has accelerated the need for CIOs to pitch in on the bottom line. Here’s how tech execs are transforming into more revenue-focused IT leaders.
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Ranpak digital transformation expands sales of packing robots
The maker of autonomous packing machines is banking on a customer-facing and back-office transformation to bolster sales, says CTO Michael Gliedman.
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CIOs cultivate political capital in response to pandemic
IT leaders who have gained clout among C-suite peers during the pandemic must target high-impact initiatives to extend their political capital in 2021, but challenges remain.
Inclusion, Inc.
Diversifying your IT workforce
It's time to turn your words of solidarity into action. Here's where to start.
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How to speed up software development (without killing morale)
In the wake of the pandemic, IT leaders are under increasing pressure to deliver solutions fast. But many CIOs are finding the steps they’ve taken to iterate quickly aren’t enough to support increasing business demands.
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Seeking a new gig? IT leader hiring rebounds, remotely
Recruitment of IT leaders has thawed since the pandemic first hit, as companies seek digital leaders who can help them adapt to shifting business dynamics. Here, recruiters offer tips for navigating the IT leadership hiring landscape.
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AI center of excellence: A new engine for driving business transformation
AI centers of excellence can accelerate AI adoption — and organization-wide transformation — by consolidating talent, standardizing platforms, spreading successes across business lines, and uncovering new revenue models.
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Secrets of successful digital innovation
The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.
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5 hot IT career trends — and 5 going cold
The growing IT skills gap, demand for hybrid roles, and fallout from the COVID-19 pandemic are disrupting the traditional IT career path. The following heat map of career trends with help you cash in and avoid dead ends.
Building IT Relationships
6 challenges of agile at scale for ERP
Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.
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7 barriers to innovation worth breaking
Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.
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CIOs grapple with how to jumpstart innovation amid pandemic
IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.
Interview
How a modernising NUS is innovating in the classroom
As chief IT officer, Tommy Hor is laying the groundwork for modern-day learning across Singapore, underpinned by emerging technologies and digital transformation.
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AI gives IT an edge in improving customer experience
The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.
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7 ways to gain control over cloud spend
Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.
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Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career
Microsoft is shifting to role-based credentials centered on the cloud, and is retiring its MCSA, MCSE, MCSD, and on-premises, technology-based certifications. Here’s what you need to know.
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10 lies CIOs tell themselves about their agile practices
Seeking to accelerate software delivery, IT organizations are embracing agile but all-too-common self-deceptions and persistent problems have most falling short.
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Exclusive survey: How IT is recovering from the COVID-19 crisis
IT leaders’ initial responses to COVID-19 helped keep many businesses open — now the emphasis is on thriving, not just surviving.
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5 tips for implementing an effective D&I strategy
To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.
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7 new rules for leading IT teams in the COVID era
Getting IT teams to work imaginatively and productively has always been challenging. New social distancing restrictions elevate a demanding task to a new and even more daunting level.
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Analytics: Your supply chain’s competitive edge
Global disruptions in the wake of COVID-19 have IT leaders accelerating adoption of data analytics to ensure supply chain effectiveness and integrity.
Analysis
3 ways IT product management can accelerate recovery post-COVID-19
IT product management helps IT organizations deploy new technologies faster, respond to the business's urgent demands, and enable end-to-end product lifecycle management. It can also play a key role in helping the IT organization recover quickly post-COVID-19 and set up for future growth. Here's how.
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11 ways to boost morale in a COVID world
IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely.
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Top 10 help desk tools for better customer service
If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.
CDO at the Center
4 software development KPIs that matter today
In today’s Agile-driven world, traditional KPIs are not the best measures of software development productivity. Here are redefined metrics for assessing team performance, output, and morale.
Opinion
5 conversations CIOs must have to advance digital business
CEOs are turning to CIOs to lead digital business efforts, but success depends on your ability to inspire, empower, and engage other business leaders. These are the conversations you need to be having.
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Design thinking: The secret to digital success
Design thinking has become a key practice for enterprises crafting digital products with the end user in mind. CIO.com spoke to design thinking practitioners to understand why and how organizations are leveraging it.
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Pros and cons of low-code platforms
The sales pitch is enticing: Apps with a few clicks. But what are you really setting your organization up for when you buy into low-code development?
Analysis
A 10-point plan for addressing WFH cybersecurity challenges
Back in early Spring, ensuring users could access the necessary applications securely from home was priority No. 1. Now, 3-4 months later, work from home looks like it's here to stay … for a while, at least. Here's your to-do list for the next 6 months and beyond.
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8 tips for avoiding IT staff burnout during a pandemic
IT leaders get creative managing remote tech teams working from the confines of home offices. Here’s how they alleviate burnout that threatens to crater WFH life.
Interview
Why embracing the cloud is ‘non-negotiable’ for Standard Chartered
As group CIO, Singapore-based Michael Gorriz is executing a multi-year cloud strategy at Standard Chartered, motivated by a desire to meet the new expectations of a modern-day bank.
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The CIO’s cost-optimization playbook: 7 tips for tight times
IT leaders lend advice on optimizing IT for value when budgets get lean — without impairing growth projects.
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7 steps to prepare IT for a second-wave COVID-19 outbreak
Lessons learned to date promise to help IT weather a second round of COVID-19 lockdowns this winter. Following a few basic suggestions could spell the difference between a trouble-free transition to remote teams and a viral meltdown.
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The 7 most popular IT pilot projects today
The coronavirus pandemic has IT leaders shaking up IT priorities, with innovation pilots shifting to areas and technologies best suited to set up their organizations for near-term success.
Boardroom Bound
Finding the ideal board readiness program (and why you need one)
When it comes to landing a board role, who you know matters just as much as what you know. Board readiness programs should help you with both.
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5 machine learning success stories: An inside look
IT leaders share how they are using artificial intelligence and machine learning to generate business insights.
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Inside Vodafone’s massive S/4HANA migration
One of the largest monolithic SAP installations in the world is now on S/4HANA, thanks to successful data prep and reskilling efforts.
The CIO Whisperers
How (and why) great CIOs lead through teaching
Accidental learning delivers accidental results. Here's how six CIOs avoid that trap by leading through teaching.
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Best bang for your IT budget
With budgets uncertain and project priorities pivoting in the wake of the pandemic, IT leaders are finding several key areas worth investing in.Opinion
It’s time for CIOs to get smart
Being smart isn't about what you know, but about how you process and apply new information. Welcome to the context-aware era.
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Sponsored By Aruba, a Hewlett Packard Enterprise company
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Sponsored By Microsoft
