What is data science? Transforming data into value
Data science is a method for transforming business data into assets that help organizations improve revenue, reduce costs, seize business opportunities, improve customer experience, and more.
Top 15 project management certifications
No matter what your IT role, a project management certification can add value to your career. Here are the top project management certifications, their requirements, and cost.
European cloud project Gaia-X is stuck in the concept stage
The European cloud project Gaia-X launched in 2019 with great fanfare. However, for Volker Pfirsching, partner at Arthur D. Little, the project is so far more an idea than a concrete plan.
Did SAP spy on its employees, German union asks
The service sector union Ver.di has made public an internal data leak at SAP. Sensitive information from the workforce is said to have been widely accessible.
Top 8 customer data platforms
Tying together customer data from various sources, customer data platforms (CDPs) provide detailed profiles of customers and the means for delivering customized marketing to them.FROM OUR ADVERTISERS
The hard truth of IT metrics
Want to survive as CIO? You’ll need metrics. But not just any metrics. Here’s a quick guide.
Software and consulting boost IBM results to start the year
The tech giant saw revenue rise 8% for the first quarter of the year, as demand for its hybrid cloud software and consulting services spiked.
11 ways to kill your IT career (without knowing it)
In the fast-paced world of tech, complacency can be a career killer. So too can any number of hidden hazards that quietly put your career on shaky ground.
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CIOs increasingly tap contract IT as talent gap filler
With the percentage of tech workers opting for independent work rising, CIOs are recalculating staffing mixes to lean more heavily on freelance and contract workers for hard-to-hire, high-demand skills.
CIO Leadership Live with Abhishek Singh of Royal Golden Eagle
Abhishek Singh, Chief Digital Officer of Royal Golden Eagle, joins James Henderson for CIO Leadership Live ASEAN, produced by CIO.com and Foundry. Abhishek details the process of assessing the promise of new technologies, documenting a step-by-step approach from securing boardroom buy-in to company-wide deployment and usage.
7 secrets of successful digital transformations
Getting digital right requires more than executive buy-in and financial commitment. It requires a nuanced approach to strategy, implementation, and collaboration.
7 famous analytics and AI disasters
Insights from data and machine learning algorithms can be invaluable, but mistakes can cost you reputation, revenue, or even lives. These high-profile analytics and AI blunders illustrate what can go wrong.
What is the 9-box talent review? A matrix for identifying top performers
The 9-box talent review grid is a popular HR tool used to measure employee performance and to identify employees with leadership potential.
IT companies join Ukraine war sanctions against Russia
Russian President Vladimir Putin’s brutal war against Ukraine is not leaving the IT industry unaffected. Here’s an overview of the sanction measures taken by some of the most important IT providers.
CIO Leadership Live with Sharon Ng, Ministry Family CIO at GovTech Singapore
Sharon Ng, CIO of Ministry Family at GovTech Singapore, joins James Henderson for CIO Leadership Live ASEAN, produced by CIO.com and Foundry. Sharon shares a pragmatic approach to driving transformation from ideation to execution, highlighting the importance of communication and culture when instigating innovation agendas.
Data as a service: Top vendors offering data on tap
Enterprises looking to supplement their data-driven decisions or digital services with data they might not otherwise have on hand have a growing number of options to turn to.
CIO Leadership Live with Miao Song of GLP
Miao Song, Global CIO of GLP, joins James Henderson for CIO Leadership Live ASEAN, produced by CIO.com and Foundry. Miao looks back on a stellar career spanning more than 25 years across multiple countries and industry sectors, advocating the power of determination and fearlessness when tacking new challenges.
Oracle's ME employee experience suite targets workforce challenges
Oracle ME, an employee experience suite within the company’s Fusion Cloud Human Capital Management (HCM) platform, is aimed at resolving workforce challenges such as attrition in the wake of the pandemic.
9 outsourcing myths debunked
Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.
15 most misused buzzwords in IT
The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.
The top 10 IT outsourcing service providers
Accenture maintained its position at the top of the IT service provider market, as Infosys leapt to No. 2 in a year of acute talent challenges, according to Everest Group’s 7th annual rankings.
7 ways to elevate your CIO role
CIOs have long been viewed by many colleagues as second-string executives. Now is the time for IT leaders to expand their role, and to assert their unique vision and value.
SAP is holding data for Russian customers
Shortly before the support freeze for Russian cloud customers, SAP offered to move their data abroad for free.
7 tips for leading productive remote teams
Even as many organizations chart plans to return to the office, remote leadership isn’t going away any time soon. It’s never too late to build on what you’ve learned leading through the pandemic to ensure productivity continues.
AI takes aim at employee turnover
With attrition an increasingly challenging issue, companies are turning to chatbots and machine learning to augment HR strategies for gauging employee sentiment, identifying flight risks, and strengthening career support.
The CIO’s missing priority
Directing decision-maker-awareness to the right targets is a key skill for CIO success. Investment risks that pit information security vs. information technology prove the point.
SAP at 50: The software group is at a crossroads
SAP made German software history, but the company is facing a number of new challenges. Now the young management team around CEO Christian Klein has to prove itself.
CIO Leadership Live with Aswin T. Utomo of Tokopedia
Aswin T. Utomo, CIO of Tokopedia, joins James Henderson for CIO Leadership Live ASEAN, produced by CIO.com and Foundry. Aswin outlines the process behind the creation of a new Chief of Staff Office at the Indonesian e-commerce giant, documenting the challenges overcome and key business benefits linked to spearheading new levels of innovation.
7 hot infrastructure and operations trends — and 7 going cold
When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
Supply chain woes? Analytics may be the answer
Optimas Solutions, CarParts.com, and Lenovo exemplify an accelerating trend that sees organizations turning to analytics to address supply chain challenges.
IBM’s z16 mainframe boasts on-chip AI acceleration
IBM says the z16’s security features also help protect enterprises from the ‘harvest now, decrypt later’ threat of quantum attacks.
CIO Leadership Live with Ken Spangler, Executive Vice President of IT and CIO, FedEx
Episode sponsored by Fairfax County Economic Development Authority: Ken Spangler, Executive Vice President of IT and CIO of Global OpCo Technologies at FedEx, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss digital acceleration, business agility and more. This episode is sponsored by Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
The pandemic pivot: 5 key leadership lessons that will last
To navigate the pandemic, IT leaders have had to rethink team relationships and jury-rig new ways of getting work done. Here’s what they think will stick once the pandemic upheaval subsides.
Microsoft to optimize process automation stack with Minit acquisition
Days after Celonis acquired a company to boost its offering on Microsoft’s Power Platform, Microsoft has made a process mining acquisition of its own.
Google Cloud brings its search smarts to retail customers
The new managed Retail Search service from Google Cloud wants to help digital retailers solve the dreaded search abandonment problem.
10 top HCM software tools and how to choose
HCM software is a suite of tools that helps organizations recruit, hire, develop, pay, manage, and retain employees. Here’s how to choose the best HCM software for your needs.
Combatting digital ignorance
CIOs: If your leadership team is asking about your cloud or 5G strategy, you’ve got some splainin’ to do.
10 reasons to keep that data center running
With companies increasingly shifting most or all of their workloads to the cloud, the reasons for rolling your own server rack are dwindling — but still very compelling.
What is a chief data officer? A leader who creates business value from data
A chief data officer (CDO) oversees a range of data-related functions to ensure your organization is getting the most from what could be its most valuable asset.
South Africa’s Discovery drives customer loyalty via RPA, APIs
CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
Russians want to replace SAP with homegrown solutions
Russian corporations believe they can replace software from Western vendors such as SAP with solutions they have developed themselves. Meanwhile, thousands of IT specialists are leaving the country, and Ukraine asks SAP to end support for its software in Russia.
Informatica launches its first industry-specific Intelligent Data Management Cloud for retail
The retail industry-focused product aims to help enterprise customers unify their data and gain valuable customer, product, supplier, and location insights.
10 tips for getting started with decision intelligence
Adding intelligence and automation to decision-making processes can greatly improve business agility and outcomes. But making the most of decision intelligence takes continual tuning.
At Black & Veatch, a new IT operating model enables digital opportunities
CIO Irvin Bishop says the new model ensures that the company either wins, learns, or fails fast on its digital investments – but never loses.
Royal Caribbean revamps IT work models in pandemic push
CIO Martha Poulter and her team turned business disruption into an opportunity to reimagine how they do new technology deployments at sea.
Celonis beefs up its Power BI process mining capabilities
To improve its process mining offering on Microsoft Power Platform, Celonis has acquired Process Analytics Factory, developer of PAFnow
Working from a war zone: Ukrainian IT pros share their experiences
CIO.com spoke with Ukrainian technologists whose stories show their resolve and commitment to look forward despite the destruction and uncertainty being inflicted on their homeland.
SDG&E seeks speed advantage in the cloud
At San Diego Gas & Electric, digital transformation isn’t just a technology refresh but a wholesale change in its business, with speed gains afforded by the cloud being central to its strategy.
Snowflake launches Retail Data Cloud
The cloud data warehouse specialist has launched another industry-specific product, this time aimed at helping companies in the retail and consumer goods sectors to manage their data.