IT leaders take note: The future is what you create
High-profile IT disasters are enforcing the dystopic visions and macro-pessimisms saturating the cultural consciousness. Only by steeling against perpetuating past IT sins and embracing possibility can we make something brighter.
IBM reports rise in Q4 profit, but plans to cut 3,900 jobs
Despite posting revenue growth across all its business segments, IBM is set to lay off around 1.5% of its workforce.
SAP plans layoffs and selloff with cloud revenue up but profit down
SAP’s profitability fell sharply in 2022 despite overall revenue growth and booming cloud sales, prompting it to sell its remaining stake in Qualtrics and lay off 2,800 staff.
Top 17 cloud cost management tools
Keeping on top of the outlay of your cloud estate is more important than ever. These platforms will help you get a pulse on your cloud use and associated costs, which can add up rapidly.
6 tips for making the most of a tight IT budget
Top technology decision makers from across the globe share their budgeting strategies for driving business value even when finances are tight.FROM OUR ADVERTISERS
ServiceNow posts Q4 growth as enterprise automation remains strong
ServiceNow’s share price slid in after-hours trading despite major revenue growth being announced in the company’s fourth quarter results.
Giant Eagle CIO Kirk Ball on what’s fresh in the digital grocery experience
Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, how digital retail innovations are evolving, the global search for talent, and the benefits of C-suite support.
United Airlines gives employees the digital tools to make customers happy
CIO Jason Birnbaum discusses the chapters of the airline’s customer experience transformation story.
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Examining the CIO time management dilemma
CIOs face a complex juggling act between operational responsibilities and strategic opportunities. So keeping the lights on and finding time for big-picture thinking requires a perspective that parallels how the role is expanding.
CIOs sharpen tech strategies to support hybrid work
Technology investments and process updates are proving key to delivering the seamless, productive, and equitable experiences employees expect from hybrid working environments.
Brilliance: The CIO’s most seductive career-limiting trait
Smart CIOs know how to solve problems and pursue opportunities. Smarter ones expend their time and effort spotting and brokering the great ideas that can do this.
Microsoft’s latest OpenAI investment opens way to new enterprise services
Microsoft is investing billions more into OpenAI, the company behind ChatGPT, and plans to roll out new enterprise services based on the company’s generative AI products.
CIOs step up to fill plus-size leadership roles
Pervasive digital transformation is paving the way for business-minded CIOs to score new roles and expanded responsibilities beyond the typical IT remit.
What is business intelligence? Transforming data into business insights
Business intelligence (BI) is a set of strategies and technologies for analyzing business information and transforming it into actionable insights that inform strategic and tactical business decisions.
The essential check list for effective data democratization
To become data-driven, companies need a democratization strategy that’s equal parts disciplined and diverse. Data collection, selecting a platform and employee training are just the beginning.
CIO Wendy Pfeiffer on getting hybrid work right
The Nutanix IT chief has taken a product mindset to the employee experience, thinking deeply about core principles that make a difference in enabling hybrid work before executing on them.
Delegation: The biggest test for transformational CIOs
Distributing decision-making authority at pace for technical and financial approvals is an essential component of digital transformation, but are CIOs ready to let go?
Lawsuit claims IBM falsely used mainframe sales to boost AI, cloud businesses
A securities fraud lawsuit filed against IBM accuses the tech giant of deceiving investors by shifting mainframe revenue to make its cloud and AI-based Watson products appear to be in high demand.
Three Keys to Protecting the Corporate Network in the Era of Hybrid Work
Protect at-home devices with employee buy-in, device management, and endpoint security for a robust security strategy.
4 ways upskilling and reskilling can fill hard-to-hire positions
Having difficulty finding the right people to hire with the right skills, at the right salary, at the right time? You may be looking in the wrong place.
8 ‘future of work’ mistakes IT leaders must avoid
The hybrid workforce is one of several trends reshaping how work gets done, now and in the future. To facilitate a productive, innovative future, CIOs must heed these common missteps.
How FiveStars re-engineered its data engineering stack
Faced with increasing demands on his data engineering team, FiveStars CTO Matt Doka had a choice: drive for abstraction or be driven to distraction.
The 7 new rules of IT leadership
The technology landscape is rapidly evolving — so too is the way IT chiefs should lead their organizations. Here’s which old rules of IT leadership are no longer relevant and what has replaced them.
4 moves CIOs should make to achieve a more efficient IT organization
Last year brought more than its share of disruption, and there’s no sign of any let up as 2023 gains momentum. Here are ways CIOs should prepare to face any eventuality, and come out the other side even stronger.
7 tell-tale signs of fake DevOps
Are your development teams really embracing DevOps or simply going through the motions? Learn how to detect the warning signs of ‘DevOps Kabuki.’
Google Cloud for Retailers adds AI-based inventory, e-commerce tools
The new capabilities include a shelf-checking AI feature and updates to Google Cloud's Discovery AI and Recommendation AI services for retailers.
Diversity and inclusion: 7 best practices for changing your culture
A team that’s diverse and inclusive leads to better outcomes in all areas of business: from recruitment and retention to product development. Here’s how to tune your D&I efforts so they work.
Nvidia offers retail loss prevention software to accelerate accelerator chip sales
As Nvidia’s customer tracking technology develops, scrutiny from retail CIOs is put into sharper focus.
Agritech forces gain ground across Africa
How the latest collaborations between African farmers and IT leaders are strengthening agricultural sectors and economies despite ongoing difficulties.
Top automation pitfalls and how to avoid them
Companies embarking on their automation journeys need to figure out the right process to automate, deal with organizational change, and watch out for security and compliance issues.
University of Ottawa’s Martin Bernier on continuous learning
CIO.com’s Lee Rennick chats with University of Ottawa CIO Martin Bernier about how building diverse and equitable teams, and cultivating allyships to support diversity in technology are key to continuous learning.
8 top priorities for CIOs in 2023
Begin the new year by tackling the most challenging issues head-on. Here’s a rundown of top-level priorities IT leaders must address in 2023.
Journey Beyond transforms its contact center to deliver better customer journeys
The Australian tourism company’s transition to a cloud-based communications platform brought huge dividends for its customer experience.
The biggest enterprise technology M&A deals of the year
2022 saw multiple billion-dollar-plus acquisitions in hardware, software, and services, as well as plenty of smaller, strategic merger activity in areas vital to enterprise IT.
5 hot IT hiring trends — and 5 going cold
Economic uncertainty, tight talent markets, and the rising need for IT versatility have altered the IT hiring landscape. Here’s how companies are adjusting when it comes to IT staffing.
Top 9 challenges IT leaders will face in 2023
Economy uncertainty, new forces in an already tight talent market, and rising technology costs top the list of tough, ongoing issues CIOs must navigate this year.
Estes Express shifts gears on customer experience by streamlining data operations
The freight transportation company has reorganized its data operations around a logical data fabric to provide valuable actionable insights for internal users and external customers alike.
The 10 most in-demand tech jobs for 2023 — and how to hire for them
From cloud engineers to developers to security pros, the battle for the best IT talent wages. Here’s what to look for (and what to offer) when hiring for the 10 most in-demand IT jobs for 2023.
How CIOs can be pillars of stability in an uncertain world
IT leaders have been navigating uncertainty since the inception of the role. Focusing on this one key differentiator will prepare your organization for whatever comes its way.
What it takes to succeed as a CIO today
Three top tech recruiters weigh in on the value creation mindset and strategic acumen necessary to thrive in what’s become the next toughest job after the CEO role.
Low code/no code tools reap IT benefits—with caveats
While good for fast experiments and automating routine tasks, low code/no code tools can lack scalability and security. Here are some top use cases, and those where they might miss the mark.
Salesforce to cut 10% of its global workforce in restructuring plan
In a filing with the SEC, Salesforce, the latest company to announce a round of mass layoffs, said it expects to incur charges of up to $2.1 billion relating to severance pay and office closures.
9 ways IT leaders can impact sustainability initiatives
Forward-thinking CIOs are taking center stage in sustainability efforts, by maximizing the cloud, harnessing data for ESG, and collaborating with business partners, peers, and outside orgs.
IBM reorganizes partner program to incentivize indirect sales
Clients should receive the same service from partners as they receive from IBM, the company says.
10 IT resolutions for 2023
IT leaders have big objectives for the upcoming year, from driving their organization’s missions to delivering continuous improvement.
5 ways CIOs will disappoint their CEOs in 2023
Now that it’s 2023 it’s a perfect time to look at the promises we’re making for the coming year and how they’re likely to disappoint the CEOs who CIOs need on their side.
10 IT certifications paying the highest premiums today
Certifications can boost your salary and make you more marketable to hiring companies. These 10 certs are rising in value, offering the biggest boosts right now, according to the latest report from Foote Partners.
Scope 3 is coming: CIOs take note
In the scramble to stave off climate disaster, IT directors around the world will soon be called on to take a leading role. The definition of that role is, however, still taking shape.
What is FinOps? Your guide to cloud cost management
Blending finance and cloud operations, FinOps is a business discipline and set of best practices for optimizing enterprise cloud spend.