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How IT can improve the employee experience

Employee experience is as vital as customer experience — but remains an IT afterthought. Here’s how to shift your focus and provide employees with the internal IT experience they deserve.


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Women in tech statistics: The hard truths of an uphill battle

Despite national conversations about gender diversity in tech, women are still underrepresented, underpaid and often discriminated against in the tech industry, numbers show.


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The stretch assignment: A CIO's path to burnishing business cred

Transformational projects, culture change, new roles and emerging technologies helped IT leaders from Equinix, Procter & Gamble, 84 Lumber and BP earn credibility from the business.


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Building the ultimate customer data engine

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There’s no doubt consumer expectations are at an all-time high, and organisations must connect the experience dots using digital and data tools in order to meet and exceed the demands of today’s customer-led economy.

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Building the ultimate customer data engine

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There’s no doubt consumer expectations are at an all-time high, and organisations must connect the experience dots using digital and data tools in order to meet and exceed the demands of today’s customer-led economy.

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Linda Da Silva new ING Australia CIO

Linda Da Silva is the new chief information at ING Australia, replacing Ani Paul, who moved to the company’s Amsterdam headquarters in December to take on the role of global chief data officer.


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AI, automation emerge as critical tools for cybersecurity

Organizations find new ways to relieve some of the burden on security teams while shoring up defenses.


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5 hot infrastructure and operations trends — and 4 going cold

When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.


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The top 5 tech skills in demand now

Cloud engineers and architects, project managers, network engineers, security GRC specialists, and end user support specialists are needed.


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Tech Resume Library: 11 downloadable templates for IT pros

A well-crafted resume will attract recruiters, HR pros and hiring managers, but getting it just right is a daunting task. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional...


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7 common IT mistakes that can spark future success

Failing up: IT pros share hard-earned lessons of early-career stumbles that paved the way to long-term career success.


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Kathleen Stubbs new JLL CIO

Former Knight Frank exec, Kathleen Stubbs has joined large property group, JLL as its new chief information officer. Stubbs replaces Andrew Clowes, who left the organisation in 2019 after being CIO for 10 years.


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Edith Cowan Uni moves 96 per cent of workloads to public cloud

Existing managed service arrangement with Atos lacked the flexibility that the organisation required.


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Welcome to Insider Pro

For more than 50 years, IDG has earned the trust of its readers with authoritative coverage of the technology industry. Insider Pro is the natural evolution of the insightful coverage our publications have produced for decades.


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How to avoid collaboration burnout

While collaboration tools are pervasive in the enterprise, practices for smartly managing the flow of information created by and in them is not. As a result, these tools often lead to overload and burnout.