Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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Design thinking should be at the center of DX: Prashanth MJ, Sutherland Globalinnovation

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.

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Building enterprise agility

Why and how to foster this key capability in your organization

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How architecture helps agile projects hit business targets

Business and enterprise architecture can be very complementary to the success of agile programs and projects, increasing the odds of reaching your targeted business outcomes.

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4 digital transformation success stories

Ocean Spray, The San Francisco 49ers and Anheuser-Busch InBev are among the companies are steering digital initiatives to drive business growth and operational efficiency. These digital transformation examples detail IT leaders’...

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Transforming analytics into business impact

Getting the most from analytics requires a laser focus on business outcomes. Here, IT leaders shed light on how they transformed their company’s analytics practices into business assets.

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5 conversations CIOs must have to advance digital business

CEOs are turning to CIOs to lead digital business efforts, but success depends on your ability to inspire, empower, and engage other business leaders. These are the conversations you need to be having.

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Design thinking: The secret to digital success

Design thinking has become a key practice for enterprises crafting digital products with the end user in mind. CIO.com spoke to design thinking practitioners to understand why and how organizations are leveraging it.

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The pandemic pivot: IT leaders innovate on the fly

Already accustomed to moving quickly, CIOs are testing and scrapping new solutions to accommodate customers. Their work could provide blueprints for future innovation.

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CIO's Guide to COVID-19

With the novel COVID-19 coronavirus refusing to abate in hotspots around the world, the editors of CIO.com compiled a collection of resources to help IT mangers navigate the pandemic now and into 2021.

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Reskilling revolution: Enterprises accelerate remote learning amid pandemic

To keep ahead of the digital curve, Shell, S&P Global and BMW are embracing MOOCs to train staff in emerging technologies.

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The art (and science) of the IT project pivot

Shifting business needs and faltering progress are just a few reasons why an IT project needs course-correction. Here’s how to recognize the signs and make difficult changes for the good.

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Why data analytics initiatives still fail

Strong data analytics is a digital business imperative — and it all begins with data governance, the right strategy and an emphasis on data-conscious culture.

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CIOs seek digital momentum coming out of crisis mode

CIOs who scrambled to support remote workforces during the COVID-19 pandemic are padding their digital operating models with practices and tools geared for digital transformation.

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7 low-cost, high-impact IT initiatives you can launch today

Launching an impactful project doesn't have to break your budget. Here are seven performance-boosting initiatives to push your organization forward — even in lean times.

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6 ways to make IT operations more efficient

As CIOs head into uncertain economic times, operational efficiency again takes center stage. Here’s how to streamline IT operations and trim budget while still fueling business growth.

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COVID-19 crisis accelerates rise of virtual call centers

Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.

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10 reasons why digital transformations fail

Culture shock, competing priorities, resistance to change and talent deficits — if you’ve encountered any of the following issues, you may want to re-evaluate your digital transformation.

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Seeking opportunity in crisis, boards uphold digital growth agendas

Determined to find opportunity in the COVID aftermath, boards are leaning in with more management support in addition to their usual strategic oversight. Navigating the post-pandemic world will amplify IT leadership in agility and...

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