IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

outsourcing ts
Feature

The hidden costs of outsourcing

Pylon > electrical tower structure presents a networking pattern in lines of connection
Feature

Creating an IT operating model: Why psychology matters more than technology

geek attempting to fly with giant paper airplane
Building IT RelationshipsBy

6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.

Red chili peppers shot from above on rustic wooden table [hot, spicy food, pepper, chili]
Feature

CIO Summit 2020 Australia: Pepper Money's Jeremy Francis on why speed is everything

How the financial services group is transforming its technology capability for speed; coupling low-code and intelligent automation with a cultural and mindset shift.

A transgender symbol with equal sign is held up against a streetscape. [diversity / inclusion]
Feature

CIO Summit 2020 Australia: Why we need a diverse workforce more than ever

Panelists at this year's Summit discuss what sexual and cultural discrimination looks like in the technology sector and what needs to be done to deal with it.

An electified, exploding light bulb. [ideas / innovation / transformation]
Feature

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.

Big data analytics hand touchscreen user man
Feature

What is a chief data officer? A leader who creates business value from data

A chief data officer oversees a range of data-related functions to ensure your organization is getting the most from what could be its most valuable asset.

man in shadow breach cyber attack ceo
Podcast The CIO Show

The CIO Show: Biz-managed IT, coming out from the shadows

In this episode, we get into the vexed topic of Shadow IT.

A light bulb consists of a network of sparks. [ideas / innovation / creativity / transformation]
Feature

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.

puzzle / challenge / teamwork / strategy / cooperation / collaboration
Opinion

Maximizing stakeholder value

There are three stakeholder types for any organization, each exchanging value in distinct ways. The future of any organization depends on its ability to maximize that exchange.

outsourcing unstable thinkstock
Feature

11 outsourcing myths debunked

Outsourcing has evolved — and so too have the misconceptions around what makes a successful sourcing partnership in the digital era.

A protective face mask site on a laptop displaying models of viral cells.
Opinion

Time to reset long-held habits for a new reality

As we enter the seventh month of the COVID-19 crisis in Australia, businesses are continuing to manage through the tough rules impacting the economy with so much uncertainty hanging over their heads.

resume template job application recruit stack of paper by zhazhin sergey getty
How-To

Tech Resume Library: 19 downloadable templates for IT pros

A well-crafted resume will attract recruiters, HR pros and hiring managers, but getting it just right is a daunting task. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional...

customer service customer experience happy rating strategy tablet reviews by ipopba getty
Podcast The CIO Show

The CIO Show: Raising the customer experience

In the latest episode of The CIO Show, technology leaders talk about how to deliver better CX.

Design thinking should be at the center of DX: Prashanth MJ, Sutherland Globalinnovation
Feature

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.

Penelope Prett, CIO, Accenture
Movers and ShakersBy

Leadership lessons from Accenture’s CIO

Penelope Prett on how storytelling, team empowerment, and personal brand allow IT to deliver maximum value at one of the world’s largest professional services firm.

The COVID-19 coronavirus pandemic's impact on world economies.
Feature

Exclusive survey: How IT is recovering from the COVID-19 crisis

IT leaders’ initial responses to COVID-19 helped keep many businesses open — now the emphasis is on thriving, not just surviving.

outsourcing international workers
Building IT RelationshipsBy

5 costly mistakes in infrastructure outsourcing

Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider. Here's how to avoid them.

thumbs up happy employees binary diversity motivated staff happy people by peopleimages getty
Feature

5 tips for implementing an effective D&I strategy

To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.

A man in suit wears a protective face mask. / Post-COVID office workspaces
Feature

7 new rules for leading IT teams in the COVID era

Getting IT teams to work imaginatively and productively has always been challenging. New social distancing restrictions elevate a demanding task to a new and even more daunting level.

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