IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

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7 ways to rebuild a failed IT organization

Your CIO predecessor had some unique ideas about IT leadership — most of them terrible. Now it’s your job to clean up the mess. Here’s what how to get IT back on track.

service / satisfaction

Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.

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What is SCOR? A model for improving supply chain management

The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency, and efficiency.

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Top 18 enterprise architecture tools for 2021

These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.

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IT technical fellowship: A new path to the top

IT pros at the top of their careers as individual contributors are often faced with few career choices: Go into management or stay where they are. Establishing an IT Technical Fellow career track can change that, providing a new way...

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Real IT leadership: Selling the transformative dream

It's one thing to cook up a great new initiative, but making it happen requires powers of persuasion, solid partnerships, and access to genuine technical insight.

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7 skills of successful digital leaders

Effective digital transformation requires strong leadership. Here’s how to helm your company’s digital journey through considerable organizational change.

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4 digital customer experience success stories

Walmart, Ally Financial, and Raytheon are among the wide range of companies that have moved rapidly to build out new digital services to accommodate customer preferences.

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Leveling up your IT talent strategy

The promise of technology advancements and digital transformation has helped CEOs finally recognize what the best CIOs have known all along: IT is the business. Is your talent strategy keeping pace?

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Five big ideas for reinventing IT

Whatever your challenges, reinvention requires big thinking.

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6 tips for ensuring IT manager success

Are your department managers reaching their full potential? Here’s how to gain relevant insights into their performance — and to ensure necessary adjustments are made.

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4 reasons to prioritize developers' infrastructure needs

In the rush to deliver new digital solutions, companies often ignore the needs and requirements of development infrastructures and cut corners in devops processes, resulting in missed problems and costly fixes down the road.

CSO > teamwork / collaboration / partnership / representatives

CIOs embrace business-led IT amid tech democratization

Shadow IT no more: CIOs are increasingly welcoming technologies built or bought by business lines, while providing governance and vendor management support.

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How (and why) to create an emerging technology heat map

Use this rapid assessment tool to uncover the emerging technologies and trends that are of strategic importance to the business.

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Looking to advance your IT career? Join the club

Active participation in IT industry associations is key to accelerating leadership growth. Here's how to reap the benefits now and throughout your career.

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11 dark secrets of application modernization

Dragging legacy apps into the modern era is a key pillar of digital strategies today. It’s also harder, more costly, and less rewarding than you might think.

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Barwon Health’s Andrew Macfarlane on health IT’s wild ride

The COVID-19 pandemic and managing the shift from legacy manual systems to modern digital ones has the CIO drawing on his retail experience and prior battle-hardening.

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20 tips for supporting team mental health

The mental health of each team member is vital to your organization’s performance. Leaders at every level must intentionally and continually commit to finding ways to improve the mental health of their teams.

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7 toxic team behaviors IT leaders must root out

When an IT team member begins behaving poorly, performance and productivity will likely suffer. Here’s how to detect and eradicate destructive attitudes before they take root.

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IT asset management (ITAM): Best practices and certs for optimizing IT assets

ITAM is a centralized approach to managing IT systems and assets. A strong ITAM strategy will help you oversee and optimize the wide range of technology at the heart of your business.

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