feature6 most underhyped technologies in IT — plus one that’s not dead yetAI has sucked all the air out of the room of late, but the tech that makes AI possible, keeps the business humming, and advances the core mission of IT and the business too often goes overlooked, unused, and underfunded.By Mary K. Pratt20 Nov 20239 minsITILData GovernanceERP Systems news ServiceNow adds gen AI to more workflows, including chatbot creationBy Peter Sayer16 Nov 20235 minsServiceNowGenerative AIITSMnews analysis Microsoft Ignite 2023: 11 takeaways for CIOsBy Peter Sayer15 Nov 20238 minsMicrosoftGenerative AIEnterprise Applications featureHow ServiceNow gets the most out of generative AIBy Peter Sayer 15 Nov 20236 minsServiceNowGenerative AIITSM news analysisSAP unveils tools to help enterprises build their own gen AI apps By Peter Sayer 01 Nov 20236 minsSAPGenerative AIData Architecture news analysisSAP’s new generative AI pricing: Neither transparent nor explainable yetBy Peter Sayer 12 Oct 20235 minsSAPGenerative AIERP Systems news analysisSAP offers faster updates, longer maintenance for S/4HANA in private cloudsBy Peter Sayer 11 Oct 20235 minsSAPPrivate CloudERP Systems newsServiceNow boasts industry-first gen AI general availability with Vancouver release of NowBy Peter Sayer 20 Sep 20236 minsCIOSoftware ProvidersZero Trust newsOracle’s Fusion Cloud CX, ERP, and SCM get generative AI features By Anirban Ghoshal 19 Sep 20236 minsOracleGenerative AIHuman Resources ArticlesnewsCIOs are bullish on the possibilities for generative AI: reportGenerative AI is pushing AI technology into the enterprise mainstream, according to a just-released survey of senior executives.By Jon Gold 18 Jul 2023 3 minsGenerative AIGenerative AIMachine LearningnewsMicrosoft offers Dynamics users fresh incentives to move to the cloudA new incentive program could help Microsoft convert the majority of its customers still running Dynamics on premises, especially those interested in leveraging generative AI, analysts said.By Anirban Ghoshal 18 Jul 2023 3 minsSaaSSaaSCloud Computingnews analysisWhy is Salesforce hiking prices, and how does it affect customers?Inflation and pressure to recoup costs and fuel revenue is driving Salesforce's first price increase in seven years. Here's why, and how it will impact customers.By Anirban Ghoshal 13 Jul 2023 5 minsCRM SystemsCRM SystemsEnterprise Applicationsnews analysisWhat is Oracle’s generative AI strategy?Oracle’s three-tier strategy to take on rival cloud service providers — AWS, IBM, Google Cloud, and Microsoft — includes its OCI Supercluster, partnership with Cohere, and addition of generative AI assistants to its SaaS offerings.By Anirban Ghoshal 06 Jul 2023 6 minsIT StrategyIT StrategyIT StrategynewsIBM to buy Apptio for $4.6B to help companies optimize IT spendThe Apptio acquisition will help IBM compete with rival cloud services providers such as AWS, Google Cloud, Microsoft and Oracle, which offer their own expense tracking tools.By Anirban Ghoshal 26 Jun 2023 4 minsTechnology IndustryFinance and Accounting SystemsMergers and AcquisitionsnewsAWS invests $100 million in new Generative AI Innovation CenterThe new center, which will offer free workshops and training, is expected to help enterprises accelerate the development of generative AI-based applications while promoting AWS technology.By Anirban Ghoshal 22 Jun 2023 2 minsGenerative AIGenerative AIGenerative AInewsInformatica acquires Privitar to boost data access managementThe acquisition will augment Informatica’s IDMC platform, which will combine Privitar’s data access management capabilities along with Informatica’s Claire AI engine to automate application of policy-based privacy and access controls.By Anirban Ghoshal 14 Jun 2023 2 minsGenerative AIArtificial IntelligenceData ManagementnewsNetSuite ERP gets account reconciliation feature from Oracle Fusion Cloud EPMThe new feature, which is expected to automate the reconciliation process for all balance sheet accounts and improve global auditability, was built on Oracle’s Fusion Cloud Enterprise Performance Management.By Anirban Ghoshal 14 Jun 2023 2 minsNetSuiteNetSuiteNetSuitenews analysisWhat is Salesforce AI Cloud: Should you subscribe?Salesforce is stressing trust and security features as it unveils its new AI Cloud, but it's not very different from existing offerings, and analysts feel there could be few takers for the pricey AI cloud starter pack.By Anirban Ghoshal 13 Jun 2023 8 minsGenerative AICRM SystemsArtificial IntelligencenewsSalesforce' Marketing and Commerce GPT to help build personalized servicesThe new generative AI based services take advantage of the company’s Data Cloud and proprietary Einstein GPT, Salesforce said.By Anirban Ghoshal 08 Jun 2023 5 minsSalesforce.comGenerative AICRM SystemsnewsSalesforce CEO Benioff shakes up executive team with new hires Six months after the company lost its co-CEO and announced it was laying off 10% of its global workforce, Salesforce’s top team is undergoing a major personnel change.By Charlotte Trueman 07 Jun 2023 3 minsTechnology IndustryTechnology IndustryMarketsopinionMaking sense of SAP RISE: 4 key considerationsHere’s what CIOs should keep in mind as they evaluate RISE and its implications ahead of SAP’s 2027 deadline to move off SAP ECC, including the key tactics SAP will use to push them toward RISE.By Chip Hanna 24 May 2023 7 minsSAPEnterprise Applications Show more Show less View all Resources whitepaper Cloud Backup Evaluation Guide & Checklist Ready to take your cloud backup to the next level? Get this comprehensive cloud backup evaluation guide to help you navigate critical BaaS capabilities, including data security, protection, and productivity. The post Cloud Backup Evaluation Guide & Checklist appeared first on Whitepaper Repository. By Cohesity Inc. 08 Dec 2023Other whitepaper Why Acceptance Insurance is Confident in Ability to Detect and Rapidly Recover from Any Attack By Cohesity Inc. 08 Dec 2023Other whitepaper The State of Data Security and Management 2023 By Cohesity Inc. 08 Dec 2023Backup and RecoveryBusiness OperationsData and Information Security View all Explore a topic Analytics Careers Cloud Computing IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations View all topics All topics Close Analytics Careers Cloud Computing IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations Emerging Technology Digital Transformation IT Strategy Innovation Diversity and Inclusion Project Management Generative AI Show me morePopularArticlesPodcastsVideos brandpost Sponsored by Freshworks When your AI chatbots mess up By Paul Gillin 08 Dec 20234 mins Generative AI brandpost Sponsored by Dell New research: How IT leaders drive business benefits by accelerating device refresh strategies 08 Dec 20233 mins Infrastructure Management case study Toyota transforms IT service desk with gen AI By Thor Olavsrud 08 Dec 20237 mins Employee ExperienceGenerative AIICT Partners podcast CIO Leadership Live Middle East with Amna Al-Balushi, Chief Information Security Officer, Bank Nizwa 06 Dec 202329 mins CIO Leadership Live podcast Salesforce CIO Juan Perez on transforming logistics with genAI 06 Dec 202362 mins CIO Leadership Live podcast CIO Leadership Live Canada with Adam Ennamli, Chief Risk Officer, General Bank of Canada 06 Dec 202317 mins CIO Leadership Live video CIO Leadership Live Middle East with Amna Al-Balushi, Chief Information Security Officer, Bank Nizwa 06 Dec 202329 mins CIO Leadership Live video Salesforce CIO Juan Perez on transforming logistics with genAI 06 Dec 202362 mins CIO Leadership Live video CIO Leadership Live Canada with Adam Ennamli, Chief Risk Officer, General Bank of Canada 06 Dec 202317 mins CIO Leadership Live