gavel to show justice

$56 million Police HR and payroll project ends up in court

High Court hears the first round of court dispute between project consortium partners

customer service customer experience happy rating strategy tablet reviews by ipopba getty

Data deluge a lifeline for service delivery

The banking royal commission had the financial sector licking its wounds, and the aged care industry is poised for the same once the full extent of malpractice is revealed. Meanwhile, both the Australian Communications and Media...

infinity symbol / continuous cycle / binary tunnel / digital transformation

Darren McKenzie new tech boss at MLC Wealth

MLC Wealth has appointed Darren McKenzie as chief technology and operations officer.


New smartwatch detects arrhythmia and sleep apnea risk

French consumer electronics firm, Withings, has launched what it claims is the first clinically validated smartwatch to detect a user’s risk of heart arrhythmia (AFib) and sleep apnea.

police 1

Technology and trust run in parallel at NZ Police

Deputy chief executive Mark Evans and CIO Rob Cochrane discuss how the NZ Police is working together - and differently - as ICT becomes a critical component of policing

emerging technology - virtual reality [VR] / augmented reality [AR] - virtual display / GUI

IBM quantum computing network adds new Fortune 100 explorers

More businesses are experimenting with quantum computing via IBM’s Q Network, including Delta, Anthem, Goldman Sachs and Wells Fargo.

automation gears lightbulb machine learning ai innovation by bananajazz getty

Intelligent automation to hit ‘tipping point’ in 2020

The uptake of intelligent automation technologies will result in the ‘near elimination’ of paper from all large and medium enterprises this year, Automation Anywhere has predicted.

Insider Pro | Computerworld  >  100 Best Places to Work in IT [2020]

Deadline extended for 100 Best Places to Work in IT 2020

The deadline for nominating a company for Insider Pro's Best Places to Work awards program has been extended to January 17, 2020. The annual survey, which launched in 1994, identifies the 100 best places to work for IT pros.

customer experience

Top 5 CX trends for 2020: report

Customer experience (CX) initiatives will dovetail with broader digital ones in 2020, according to a report on CX trends in 2020 by Ecosystm.

Carmen Casagranda

Carmen Casagranda joins Chubb Life as global CIO

Leaves Cigna International after nearly 10 years

ai artificial intelligence analysis people cloud connection technology

Tower Insurance works with EIS Group to accelerate digital business transformation

Tower Insurance deploys EIS Group’s digital insurance platform as a cornerstone of its digital transformation initiative

Binary chain links of data  >  Blockchain / blockchain security / linked elements

Stephen Conroy joins board of blockchain startup

Former senator Stephen Conroy has joined asset registry management platform Day By Day as the first independent chairman of its advisory board.

doctor laptop mobile electronic medical records remote physician

Only 33,000 Australians have advanced access controls set in their My Health Records

Only 33,330 of the 22.65 million Australians with a My Health Record have set advanced access controls for their health information, according to the Australian Digital Health Agency's latest report.

google logo black

ACCC probe marks need for increased data governance

When Australia’s consumer watchdog starts taking tech giants to court over mishandling data, it’s time to take notice.

roger sniezek coles

Coles ramps up digital transformation march with trade platform play

Coles Group is sinking its teeth into supply chain management and core finance and procurement platforms - GT Nexus - in a bid to beef up its ‘smarter selling’ strategy and accelerate its digital transformation push.

cloud security

Education sector is the most vulnerable to cloud attacks

The education sector was the most vulnerable to cloud account attacks with seven in 10 attack campaigns successful, according to a study.

07 vote

Victorian Electoral Commission completing 60 projects yearly with cloud move

The Victorian Electoral Commission (VEC) embarked on a cloud journey 18 months ago moving its core applications to the Azure cloud and migrating to Microsoft Dynamics and Office 365.

australian dollars

Here are the top tech companies that paid no tax in Australia last year

IBM A/NZ Holdings, SAP Australia, Schneider Electric Australia Holdings and Atlassian Australia (1) are among the big tech companies operating in the local market that paid no tax in 2017-18 despite reporting millions, sometimes...

Upside-down / inverted view of escalators  through a crystal ball [future/forecast/possibilities]

20 on 2020 - IT leaders dish out predictions

Machine learning and artificial intelligence will have the greatest impact in 2020

compliance / regulations / rules / law / standards / policies

Australia’s 'piecemeal domestic investment' is preventing RegTech's growth

An investment gap is preventing mainstream adoption of regulatory technology despite a rise in global demand, according to research by Australia's RegTech Association. The Centre of RegTech Excellence report conducted seven-minute...

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