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Misled by metrics: 7 KPI mistakes IT leaders make

APAC companies are failing to build successful digital models: Forrester

From CIO to consultant: IT leaders on making the shift

5 tips for building your innovation ecosystem

5 tips for building your innovation ecosystem

If it’s innovation you’re after, look beyond the brand names. Chances are, they’re not as innovative as you may think.
By Nicholas D. EvansMay, 17 2022
6 business risks of shortchanging AI ethics and governance

6 business risks of shortchanging AI ethics and governance

Factors inherent to artificial intelligence and its implementation can have dire ramifications for your company if ethics and governance aren’t baked into your AI strategy.
By Maria KorolovMay, 17 2022
The rise of servant leadership

The rise of servant leadership

The Great Resignation has ushered out command-and-control style leadership in favor of empathy and empowerment. These tech leaders put those principles into practice.
By Stacy CollettMay, 16 2022
What is ITIL? Your guide to the IT Infrastructure Library

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.
By Sarah K. White and Lynn GreinerMay, 16 2022
The technologist’s classic blunder

The technologist’s classic blunder

Steve Jobs fell for it, so did Steve Sewell, founder of Builder.io, among countless others. But avoiding it takes just a simple mindset shift.
By Matthew TysonMay, 13 2022

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The four pillars of optimised enterprise computing

The four pillars of optimised enterprise computing

The Future of the Data Lakehouse – Open

The Future of the Data Lakehouse – Open

The Future Is Hybrid Data, Embrace It

The Future Is Hybrid Data, Embrace It

Data traction: Is your company a “data thriver” or just a “survivor”?

Data traction: Is your company a “data thriver” or just a “survivor”?

Oracle integrates CDP data in Fusion Cloud for better customer service

Oracle integrates CDP data in Fusion Cloud for better customer service

As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s Fusion Cloud Customer Experience (CX) offering.
By Anirban GhoshalMay, 12 2022
D-Wave puts a third quantum computer in the cloud

D-Wave puts a third quantum computer in the cloud

The company is making its third D-Wave Advantage system available via Amazon Braket and has updated its tools to enable enterprises to apply quantum annealing to new optimization problems.
By Peter SayerMay, 12 2022
Top 8 predictive analytics tools compared

Top 8 predictive analytics tools compared

Predictive analytics tools comb through your data to divine visions of your business future. Here’s an overview of the wide array of options available today.
By Peter WaynerMay, 12 2022
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Customer Engagement Platforms: A Buyer’s Guide
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CIOs look to foster innovative IT cultures, post-COVID

CIOs look to foster innovative IT cultures, post-COVID

Coming out of the pandemic, CIOs are placing a greater emphasis on innovation by re-engineering IT cultures for sustained creativity and expanding on breakthrough pandemic solutions.
By Esther SheinMay, 11 2022
Redefining the CIO role post-pandemic

Redefining the CIO role post-pandemic

A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.
By Doug DrinkwaterMay, 11 2022
IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM will also offer to host clients’ S/4HANA systems on Power servers under the Rise umbrella.
By Peter SayerMay, 10 2022
Why feelings matter in the quest for Aussie tech talent

Why feelings matter in the quest for Aussie tech talent

In the final quarter of 2021, research by industry analyst fiorm Gartner suggested close to a third of IT workers in Australia were actively seeking new jobs. IT professionals are looking for flexibility but also financial compensations and local CIOs are liestening.
By Leon SpencerMay, 10 2022
What is a customer data platform? A unified customer database

What is a customer data platform? A unified customer database

CDPs are prepackaged, unified customer databases that pull data from multiple sources to create customer profiles.
By Thor OlavsrudMay, 10 2022
8 business concepts IT leaders should master

8 business concepts IT leaders should master

CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership peers. Here are the latest business terms and notions impacting IT.
By Mary PrattMay, 10 2022
Reskilling IT for digital success in a tight talent market

Reskilling IT for digital success in a tight talent market

IT leaders are upskilling IT staff in sought-after skills to support organizational transformations — and to improve employee retention. Here, CIOs share training strategies and lessons learned.
By Stephanie OverbyMay, 9 2022
Google Cloud data engineering, analytics systems target manufacturers

Google Cloud data engineering, analytics systems target manufacturers

The solutions aim to unify and analyze data from manufacturing assets and will compete with similar industry offerings from the stables of AWS, Oracle, Microsoft and IBM.
By Anirban GhoshalMay, 6 2022
SAP trials meeting-free Fridays

SAP trials meeting-free Fridays

CIO Florian Roth’s team was one of the first to adopt the Friday focus on deep work.
By Peter SayerMay, 6 2022
What is root cause analysis? A proactive approach to change management

What is root cause analysis? A proactive approach to change management

Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.
By Sarah K. WhiteMay, 6 2022
vFunction tool assesses technical debt for app modernization

vFunction tool assesses technical debt for app modernization

vFunction Assessment Hub is aimed at IT decision makers, providing a technical debt score highlighting the complexity of the legacy application code and risk factors associated with it.
By Anirban GhoshalMay, 5 2022
Essential data science tools for elevating your analytics operations

Essential data science tools for elevating your analytics operations

With organizations increasingly turning to data science to derive business value, the tools that support the work are proliferating. Here are the key tools successful data scientists rely on.
By Peter WaynerMay, 5 2022
3 consultant mistakes CIOs can’t help making

3 consultant mistakes CIOs can’t help making

When it comes time to tap outside expertise, IT leaders too often fail to know what to ask for, who to select, or what to do with the advice they pay for.
By Bob LewisMay, 5 2022
Marsh McLennan’s CIO Paul Beswick on fostering IT velocity

Marsh McLennan’s CIO Paul Beswick on fostering IT velocity

Paul Beswick, CIO at Marsh McLennan, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss fostering IT velocity, business process focus, the entry-level recruiting surge, development COE, delivering the future with IT and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn more at FairfaxCountyEDA.Org.
By Maryfran JohnsonMay, 4 2022
Top 10 business needs driving IT spending today

Top 10 business needs driving IT spending today

Security and efficiency directives are fueling a shift in IT spending toward foundational business requirements to position organizations for uncertain future.
By Mary PrattMay, 4 2022
Sandbox AQ CEO: Enterprises must prep for quantum threats

Sandbox AQ CEO: Enterprises must prep for quantum threats

The Google spin-off’s CEO Jack Hidary talked with CIO.com about Sandbox AQ’s plans for developing enterprise software based on AI and quantum tech and what CIOs should expect from a post-RSA future.
By Peter SayerMay, 4 2022
Constructing a smarter building industry in Australia

Constructing a smarter building industry in Australia

Laing O’Rourke and Lendlease IT chiefs share their experiences and suggest how the construction industry can achieve a high level of digital maturity.
By Leon SpencerMay, 3 2022
6 key challenges of complex cloud environments — and how to manage them

6 key challenges of complex cloud environments — and how to manage them

Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies.
By Bob ViolinoMay, 3 2022
IT spending growth slows, as remote work proliferates

IT spending growth slows, as remote work proliferates

A new survey describes an IT spending landscape shaped by remote work and its consequences, as spending growth slows slightly, with security and networking as priorities.
By Jon GoldMay, 2 2022
10 ways to recession-proof your IT career

10 ways to recession-proof your IT career

With inflation and other global factors increasing the risk of recession, savvy IT pros are reconsidering their approaches to work to ensure career prospects in uncertain economic times.
By Paul HeltzelMay, 2 2022
What’s next for digital transformation?

What’s next for digital transformation?

Thirty-plus years is a long time to be stuck on something. Is it time we move on?
By Thornton MayMay, 2 2022
Cloud infrastructure sales rise as companies seek digital resiliency

Cloud infrastructure sales rise as companies seek digital resiliency

Businesses are spending more on cloud infrastructure in order to ramp up digital transformation efforts and stay flexible in the face of supply- chain issues, says research firm Canalys.
By Jon GoldApr, 29 2022
ServiceNow grows 27% despite significant global challenges

ServiceNow grows 27% despite significant global challenges

ServiceNow CEO Bill McDermott said that global challenges like the war in Ukraine “have underscored the urgency of investment in digital business.”
By Charlotte TruemanApr, 29 2022
Empathy: A CIO’s force multiplier

Empathy: A CIO’s force multiplier

The traits that define transformational leadership are evolving to include soft skills centered on connection and relationships, resulting in improved cultures, talent retention, and business outcomes.
By Christina WoodApr, 29 2022
Salesforce extends Flow automations across Mulesoft, Slack and Tableau

Salesforce extends Flow automations across Mulesoft, Slack and Tableau

The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow.
By Scott CareyApr, 28 2022
Qualtrics seeks to broaden picture of employee engagement

Qualtrics seeks to broaden picture of employee engagement

With new tools for correlating employee engagement at with other data, the software vendor hopes to make it easier for managers to retain workers.
By Peter SayerApr, 27 2022
7 leadership traits major enterprises look for in a CIO

7 leadership traits major enterprises look for in a CIO

Are you ready to make the move to a big company? Better stretch yourself now to ensure you have what top-tier enterprises seek in a top-post IT leader.
By John EdwardsApr, 27 2022
Open Group goes modular with 10th edition of TOGAF standard

Open Group goes modular with 10th edition of TOGAF standard

The 10th edition of the popular enterprise architecture framework focuses on improving usability for a wider range of enterprises.
By Scott CareyApr, 26 2022
7 hot IT outsourcing trends — and 7 going cold

7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity outsourcing are over. Today’s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.
By Stephanie OverbyApr, 26 2022
Databricks' new data lakehouse aims at media, entertainment sector

Databricks' new data lakehouse aims at media, entertainment sector

Data lakehouses combine the storage and analytics features of data warehouses and data lakes, with vendors like Databricks offering solutions for specific industries.
By Anirban GhoshalApr, 25 2022
Cloud momentum sees SAP start the year strong

Cloud momentum sees SAP start the year strong

The German software company started the financial year with strong cloud revenue, but it recognized that exiting the Russian market will impact its bottom line.
By Charlotte TruemanApr, 25 2022
6 smart practices for better business-IT alignment

6 smart practices for better business-IT alignment

From ride-alongs to reverse-embedded IT, CIOs are establishing new approaches to bridging the business-IT divide — and devising inventive strategies with business alignment top of mind.
By Minda ZetlinApr, 25 2022
15 best data science bootcamps for boosting your career

15 best data science bootcamps for boosting your career

Whether you’re a recent grad, seasoned IT pro or someone looking to make a career change, these bootcamps will set you on the right path for a career in data science.
By Sarah K. WhiteApr, 25 2022
Supply chain digitization faces 3 big hurdles, PwC survey shows

Supply chain digitization faces 3 big hurdles, PwC survey shows

A PwC survey covering operations and technology leaders as well as other C-suite executives globally has identified three main roadblocks stopping them from achieving digital transformation in their supply chain operations.
By Anirban GhoshalApr, 22 2022
Top 15 project management certifications

Top 15 project management certifications

No matter what your IT role, a project management certification can add value to your career. Here are the top project management certifications, their requirements, and cost.
By Sarah K. White and Sharon FlorentineApr, 22 2022
European cloud project Gaia-X is stuck in the concept stage

European cloud project Gaia-X is stuck in the concept stage

The European cloud project Gaia-X launched in 2019 with great fanfare. However, for Volker Pfirsching, partner at Arthur D. Little, the project is so far more an idea than a concrete plan.
By Heinrich VaskeApr, 22 2022
What is data science? Transforming data into value

What is data science? Transforming data into value

Data science is a method for transforming business data into assets that help organizations improve revenue, reduce costs, seize business opportunities, improve customer experience, and more.
By Thor OlavsrudApr, 22 2022
Did SAP spy on its employees, German union asks

Did SAP spy on its employees, German union asks

The service sector union Ver.di has made public an internal data leak at SAP. Sensitive information from the workforce is said to have been widely accessible.
By Martin BayerApr, 21 2022
Top 8 customer data platforms

Top 8 customer data platforms

Tying together customer data from various sources, customer data platforms (CDPs) provide detailed profiles of customers and the means for delivering customized marketing to them.
By Peter WaynerApr, 21 2022
The hard truth of IT metrics

The hard truth of IT metrics

Want to survive as CIO? You’ll need metrics. But not just any metrics. Here’s a quick guide.
By Bob LewisApr, 21 2022
Hybrid work: 2 Australian CIOs share lessons learned

Hybrid work: 2 Australian CIOs share lessons learned

Angela Coble and John Sutherland share what they learned about hybrid work in healthcare and how to ensure staff were comfortable with the COVID-19-imposed reality and how they moved forward once restrictions lifted.
By Byron ConnollyApr, 20 2022
Software and consulting boost IBM results to start the year

Software and consulting boost IBM results to start the year

The tech giant saw revenue rise 8% for the first quarter of the year, as demand for its hybrid cloud software and consulting services spiked.
By Scott CareyApr, 20 2022
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